5 Tips For Leading Customer Experience Transformation (1)

5 Tips For Leading Customer Experience Transformation (1)

In response to increased competition in the Telecommunications Industry, a leading Telco embarked on a customer experience transformation to drive revenue and improve customer satisfaction. Come to this session to learn about their customer transformation journey with Salesforce. You'll hear from leaders about how they rolled out a suite of Salesforce products (Sales, Service, Marketing, Communities, Einstein, MuleSoft etc)  their approach to driving adoption and business value, and their advice for driving business impact with transformation programs.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.