3 Tips for Embracing Change in an Enterprise-Scale Lightning Transition
3 Tips for Embracing Change in an Enterprise-Scale Lightning Transition
Innovation has always been part of how Marriott empowers associates to deliver exceptional guest experiences. The new Lightning platform introduced opportunities to improve hotel efficiency and productivity, but transitioning 140,000 users at over 7,000 hotels in 131 countries across the globe was no small task. Learn how Marriott mapped their plan, managed organizational changes, and brought business and IT teams together to embrace the change and effectively execute this enterprise-wide transition.