Best Practices for Notifications and In-App Guidance

Best Practices for Notifications and In-App Guidance

You've built a useful app that solves a real business problem, but no one is using it. Actionable information is flowing through your org, and nobody notices. What gives? Driving users to discover and adopt custom solutions can be a constant challenge, and keeping them engaged can be even more of a trick. To help give you an advantage in that battle for eyeballs, Salesforce has recently introduced new capabilities for both contextual learning and delivery of timely insights.  In this session, our product leads will show you how In-App Guidance can power tailored, step-by-step instructions that train users directly inside the tools and apps you’ve built to run your business.  Then see how Notification Builder can keep them on the hook by surfacing custom desktop and mobile push notifications exactly when they’re relevant.
Show More

Watch the latest videos from Salesforce

Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Our industry is facing an inflection point, and we believe the tech industry has an urgent responsibility to help shape the future.
Join us for a new weekly series of virtual events to help our customers and community manage through crisis.
Southwest Airlines is a Trailblazer in empowering employees to provide better service.
We are stronger together. Learn more about Salesforce's commitment to creating a more equal world for all.
See how Salesforce is helping companies of every size get on the path to their best business.

Discover more videos & live broadcasts on Salesforce LIVE.