Personalized Energy Solutions: British Gas Supercharges the Operating Model

Personalized Energy Solutions: British Gas Supercharges the Operating Model

British Gas Business made the strategic decision to upgrade their operating model to offer highly personalized energy solutions. This digital transformation, leveraging Salesforce and Vlocity, is creating a unified customer experience, greater business agility and faster time-to-value, with the time to quote going from 3 days to 3 minutes.
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