Adventures in Digital Engagement: Create a Single Experience Across Channels
Adventures in Digital Engagement: Create a Single Experience Across Channels
Ever enjoy a choose your own adventure book as a child? Wish that your service experience was more like those books and less like a bad adventure where you had no choice at all? Join us for a live interactive session where you the audience are put in the driver’s seat, and engage across digital channels including SMS, Facebook Messenger and Bots to experience the power of Salesforce Service Cloud, the Lightning Service Console, and Digital Engagement.