Web+Salesforce+AppExchange = End to End Executive Education
What is the most challenging Salesforce problem you have ever had to solve? For the Cornell SC Johnson College of Business it was building an end-to-end solution for Executive Education that included course selection and registration, invoicing and payments, program and faculty management and a self-service online community for participants. Join us for an overview session on how we combined a web front-end, Sales Cloud, Community Cloud, and AppExchange solutions to deliver a cohesive experience for participants, program managers and faculty. You will hear about our journey to replace a custom-built database and how we broke down this project into deliverables. We will share the difference between the resources we thought we needed and the resources actually required along with the many other lessons we learned along the way. Finally, we will finish with everyone's favorite question: Was it worth it?