Don’t miss our sessions highlighting product announcements, business innovation, and how to succeed in a rapidly evolving digital world.
Salesforce World Tour New York Keynote Pre-show
9:45 a.m. - 10:00 a.m. EDT
At this Keynote Pre-Show, you’ll hear how customers and partners use the Customer Success Platform to find new customers --- and keep them for good. You’ll hear firsthand how leading executives use Salesforce to accelerate growth in every department and organization.
"Become A Trailblazer" with Amy Weaver, Tony Prophet & Special Guests
10:00 a.m. - 11:30 a.m. EDT
Catch our main keynote live from New York. Hear from Amy Weaver, Salesforce President, Legal and General Counsel, who will talk about new products, solutions, and all the ways Salesforce empowers companies of every size and industry to connect with their customers.
Salesforce Chief Equality Officer Tony Prophet also joins us to demonstrate the importance of being a value-driven company, and how equality means business success.
Salesforce for Sales: Transform Sales from Lead to Cash
1:00 p.m. - 1:40 p.m. EDT
Join Salesforce leaders and special guests to learn how Salesforce helps sales organizations drive revenue from prospect to advocate. Learn about the latest products, technologies, and best practices you can use to maintain your sales edge.
Financial Services Keynote: Get Smarter in the Age of the Customer
2:00 p.m. - 2:40 p.m. EDT
In an era of changing customer preferences, increased competition, and a tsunami of regulatory change, now is the time for financial services firms to compete using intelligence-driven strategies to power customer journeys, self-service communities, and compliance processes.
Salesforce for Service: Transform the Customer Experience with Smarter Service
3:00 p.m. - 3:40 p.m. EDT
In today's digital world, your customers are more connected and mobile than ever before, and they expect a low-effort, personalized experience with every service conversation. Join us to hear how companies are disrupting their industries and transforming customer experiences with intelligence-driven service conversations.
Einstein: AI in the Salesforce Platform
4:00 p.m. - 4:40 p.m. EDT
Salesforce Einstein brings the first comprehensive AI platform to the world’s #1 CRM. Hear from some of our most innovative customers to see how they're getting smarter and more predictive about their customers with Einstein.