Salesforce for Service: Future of Service from Transactions to Conversations
Salesforce for Service: Future of Service from Transactions to Conversations
Salesforce for Service Keynote: Once considered a cost centre, customer service has become the key driver of Customer Experience and is looked upon to deliver more value to the business with fewer resources. In today's digital world, your customers are more connected and mobile than ever before, and they expect a low-effort, personalised experience with every service conversation. Join us to hear how leading companies are disrupting their industries with Salesforce for Service by using proactive, intelligent service to transform the customer experience.
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.