Chairman & CEO
Marc Benioff is chairman and CEO of salesforce.com. He founded the company in 1999 with a vision to create an on-demand information management service that would replace traditional enterprise software technology. Benioff is now regarded as one of the pioneers of cloud computing and has been instrumental in driving businesses to transform by embracing social and mobile cloud technologies to connect with customers, partners and employees in new ways.
Under Benioff's direction, salesforce.com has grown from a groundbreaking idea into a publicly traded company that is the leader in enterprise cloud computing. For its revolutionary approach, salesforce.com has been recognized by Fortune as one of the Fastest Growing Companies and one of the Best Places to Work and was selected by Forbes as the World’s Most Innovative Company for two years in a row.
Benioff has been widely recognized for his visionary leadership and for pioneering innovation. In 2012 he was named a Businessperson of the Year by Fortune, one of the Best CEOs in the World by Barron’s, one of the Best CEOs in America by Forbes, and he also received an Innovation Award from The Economist. In 2010 he was awarded the David Packard Medal of Achievement and was named by Fortune one of the Top 50 People in Business as well as one of the Smartest People in Tech.
Throughout his career, Benioff has been committed to using information technology to produce positive social change. In 2000, he launched the Salesforce.com Foundation—now a multimillion-dollar global organization—which established the “1-1-1 model,” whereby the company contributes one percent of product, one percent of equity, and one percent of employee hours back to the communities it serves. Acknowledging his commitment to building partnerships between business and society to improve the state of the world, the members of the World Economic Forum named Benioff as one of its Young Global Leaders and the Committee Encouraging Corporate Philanthropy presented Benioff with the coveted Excellence in Corporate Philanthropy Award.
Benioff is a member of the board of directors of the Committee Encouraging Corporate Philanthropy, serves on the Board of Trustees at the University of Southern California and is on the board of directors at Cisco. Benioff is also the author of three books, including the national best seller Behind the Cloud.
Prior to launching salesforce.com, Benioff, a 30-year veteran of the software industry, spent 13 years at Oracle Corporation from 1986-1999. In 1984, he worked as an assembly language programmer in Apple Computer’s Macintosh Division. He founded entertainment software company Liberty Software in 1979 when he was 15 years old. Benioff received a Bachelor of Science in Business Administration from the University of Southern California in 1986.
Some of the top awards Marc Benioff has received include:
- Fortune Businessperson of the Year, 2012, (No. 35)
- The Economist, Innovation Award, 2012, (Process and Service)
- Forbes, America’s Best CEOs, 2012 (No. 2)
- Barron’s, World’s Most Respected CEOs, 2012
- Forbes CEO of the World’s Most Innovative Company, 2011, 2012
- David Packard Medal of Achievement, 52nd Award Recipient, 2010
- Fortune Top 50 People in Business, 2010 (No. 18)
- Fortune The Smartest People in Tech, 2010
- Barron’s Top 25 Most Effective Philanthropists, 2010 (No. 19)
- San Francisco Business Times Executive of the Year, 2009
- v3.co.uk Top Ten Technology Visionaries, 2009
- InternetNews.com CEO Vision Awards, 2009
- VNU Top Ten Greatest IT Chief Executives, 2008
- CRO Magazine CEO of the Year, 2008
- Ernst & Young Entrepreneur of the Year, 2007
- eWEEK Top 100 Most Influential People in IT, 2007 (No. 7)
- Business 2.0 50 People Who Matter Now, 2006 (No. 11)
- Network World Top 50 Most Powerful People, 2006
- NEA Outstanding Entrepreneur, 2006
- DEMO World-Class Innovator Award, 2005
- World Economic Forum's Global Leaders for Tomorrow, 2005
- SDForum Visionary Award, 2004
- USC Alumni Entrepreneur of the Year, 2004
- Ernst & Young Entrepreneur of the Year, Northern California, 2003
- Businessweek ebiz 25
- Fortune Top 10 Entrepreneurs to Watch, 2003
- International Oracle Users Group True Friend of the User Community, 1995
President, Global Enterprise
Blair Crump is president of salesforce.com’s global enterprise business unit.
Prior to joining salesforce.com, Crump was group president of worldwide sales and consulting services for Verizon Business, overseeing the company's enterprise, mid-tier, government, and education sales efforts globally.
In his previous position as senior vice president of premier and international sales for Verizon Business, Crump was responsible for delivering strategic sales and support for Verizon's largest enterprise customers throughout the world. Prior to that role, Crump held sales and marketing positions of increasing scope with responsibility for various markets and segments at MCI, which was acquired by Verizon in 2006. Crump began his career in 1983 with MCI as one of the company’s first sales representatives in New York City.
Crump holds a bachelor’s degree in economics from the Wharton School at the University of Pennsylvania.
Parker Harris oversees product strategy for salesforce.com, from design to development to service delivery.
Parker founded salesforce.com along with Marc Benioff, Dave Moellenhoff, and Frank Dominguez in the spring of 1999. Prior to founding salesforce.com, Parker developed cloud computing expertise at Left Coast Software, a company he co-founded in 1996, and sales force automation expertise at Metropolis Software, an early pioneer in field sales force automation subsequently acquired by Clarify.
Parker developed a love of math, science and computer programming at an early age, but also developed the other side of his brain with a fluency in French and a degree in English Literature from Middlebury College.
Chief Operating Officer
George Hu owns all major shared operational functions at salesforce.com, including information technology, employee success, facilities, and security, as well as the platform division, global marketing, strategic alliances, and corporate development.
Hu joined salesforce.com in 2002 and has served in a variety of management roles including vice president of product marketing, senior vice president of applications, executive vice president of products, and chief marketing officer.
Prior to joining salesforce.com, Hu held product management and strategic consulting roles at North Point Communications and Boston Consulting Group. He received a bachelor's degree in economics from Harvard College and a master's degree in business administration from the Stanford Graduate School of Business. Hu was named a Young Global Leader by the World Economic Forum in 2010.
President, Global Sales
Hilarie Koplow-McAdams leads salesforce.com’s worldwide sales teams, focusing on growing the company’s business globally.
A software sales veteran, Koplow-McAdams spent 18 years in a variety of sales and product marketing leadership roles at Oracle, where she rapidly expanded the direct sales organization and launched new product lines. As senior vice president of the direct sales channel, she drove the company’s rapid growth in both the technology and applications markets.
Prior to joining salesforce.com, Koplow-McAdams was vice president of direct sales and a member of the executive committee at Intuit, where her responsibilities included driving sales strategies and execution for Intuit’s small business solutions.
Koplow-McAdams has a Master’s degree in public policy from the University of Chicago and a Bachelor’s degree from Mills College.
President, Sales and Customer Success
Maria Martinez heads the teams that are actively engaged with salesforce.com’s customers, focused on the company’s critically important value of customer success. Martinez’s teams are responsible for on-boarding, product usage, best practices, training, customer support, professional services, partner certification, and developing long-term relationships with salesforce.com customers.
Martinez has more than 30 years of experience in business and technology leadership roles. Prior to joining salesforce.com, Martinez managed Microsoft’s global services business, including professional services and customer support for all products. In her six-year tenure, Martinez led the business to outperform revenue targets and to significantly increase Microsoft’s customer satisfaction rating.
Prior to Microsoft, Martinez was president and CEO of Embrace Networks. She has also held senior leadership roles at Motorola and AT&T.
Martinez has a Master’s degree in computer engineering from Ohio State University and a Bachelor’s degree in electrical engineering from the University of Puerto Rico.
Executive Vice President and Chief Legal Officer
Burke Norton leads the legal, internal audit, compliance, and government affairs teams at salesforce.com and is a member of the company’s executive committee reporting to Chairman & CEO Marc Benioff.
Prior to joining salesforce.com, Norton was executive vice president and general counsel and a member of the office of the chairman at Expedia, where he was responsible for all legal and corporate affairs, government relations, corporate transactions, compliance, litigation, and intellectual property matters.
Previously Norton was a partner at Wilson Sonsini Goodrich and Rosati, where he practiced corporate and securities law, representing clients in the enterprise software, telecommunications, semiconductor, life sciences, entertainment, and ecommerce industries, with an emphasis on complex corporate transactions, including public and private equity and debt financings and cross-border merger and acquisition transactions, as well as corporate governance, regulatory, and intellectual property matters.
Norton graduated from the University of California, Berkeley School of Law.
Executive Vice President and Chief Financial Officer
Graham Smith brings over 20 years of finance experience in the software industry to salesforce.com. As CFO, Smith is a member of the company’s executive committee reporting directly to Chairman and CEO Marc Benioff.
Before joining salesforce.com in December 2007, Smith served as CFO of Advent Software, one of the leading providers of software and services to the investment management industry. Prior to Advent, Smith was CFO of Vitria Technology, an enterprise application integration software company. Prior to Vitria, Smith served as CFO for Nuance Communications, a voice-recognition software company, where he led the company through both private and public financings. Earlier in his career, Smith spent 11 years at Oracle in a variety of senior finance roles, lastly as vice president of finance for worldwide operations.
Smith holds a bachelor’s degree in economics and politics from Bristol University in England and qualified as a chartered accountant in England and Wales.
Chief Customer Officer
Jim Steele serves as our chief customer officer. He is charged with advancing the company's winning cloud computing strategy, customer success, and growing the customer base.
Steele joined salesforce.com in October 2002 from Ariba, where he served as executive vice president of worldwide sales.
Steele brings over 25 years of technology sales and executive management experience to his new role at salesforce.com. Previously, he served in a variety of executive roles at IBM. Most recently, Steele was vice president of the North America western area, where he was responsible for over $9 billion in hardware, software, and services sales of a 10,000 employee organization. His prior positions at IBM include nearly four years in Tokyo as vice president of systems sales as well as general manager of telecommunications in Asia Pacific where he led IBM to record revenue and market share growth.
Steele holds a bachelor's degree in civil engineering from Bucknell University.
Chief Adoption Officer
Polly Sumner is responsible for customer success and ensuring that each customer gets maximum value from salesforce.com’s products and services.
Sumner’s move to salesforce.com in 2008 followed a 20-year career in executive management in the technology industry. She was a consultant to Warburg Pincus focusing on the telecommunications, financial services, and technology industries; president of global services at Telcordia; and president and CEO of Alphablox, an early pioneer in Web-based analytics for global enterprises that was bought by IBM in 2004.
Sumner also held several positions at Oracle between 1987 and 1999, including vice president and senior vice president roles in sales and alliances. Earlier in her 30-year technology career, Sumner worked at McDonnell Douglas and IBM.
Sumner holds a bachelor's degree in history and political science from Northern Arizona University and a master's degree from the American Graduate School of International Management.
Frank van Veenendaal
As vice chairman of salesforce.com, van Veenedaal leads the global sales, customer support, and consulting services organizations. He is responsible for growing the company’s global customer base and driving adoption and retention to create customers for life.
van Veenendaal joined salesforce.com in August of 2001 and has served in a variety of executive management roles including president of global corporate sales, senior vice president of sales and services, and executive vice president of corporate sales and services. In these capacities he has been instrumental in the growth and evolution of the sales organization through the creation of innovative new compensation plans, pipeline development, sales segmentation, and growth strategies.
van Veenendaal brings over 30 years of technology sales and executive management experience to his roles at salesforce.com. Previously, he served as senior vice president of Actuate, a enterprise reporting and performance management software company. Prior to joining Actuate, he spent six years with Interleaf, where he served in various roles including that of regional director of sales. In the early stages of his career, van Veenendaal held various sales and sales management positions for high-tech companies such as Integrated Solutions, Pyramid, and Harris Corporation.
van Veenendaal holds bachelor's degree in electrical engineering from Rensselaer Polytechnic Institute.
President, Applications and Platform
Alex Dayon is president of salesforce.com’s applications and platform products. Dayon, who holds several patents, is focused around creating business value out of technology disruption.
Dayon joined salesforce.com in 2008 through the acquisition ofInStranet, a leading knowledge-base company where he was a founder and served as its CEO. Prior to InStranet, Dayon was a founding member of Business Objects SA where he led the product group for more than 10 years.
Dayon holds a master’s degree in electrical engineering from Ecole Supérieure d'Electricité (SUPELEC) in France.