Spring '14 Release Training

This online training gives you a first look at the salesforce.com Spring '14 release. The training focuses on new capabilities and enhancements to existing features. There are seven training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

If you are a Salesforce.com Certified Administrator, Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Salesforce.com Certified Administrator - Spring '14 Release Exam.

If you are a Salesforce.com Certified Force.com Developer, Advanced Developer or a Salesforce.com Certified Technical Architect, you must complete the Salesforce.com Certified Developer - Spring '14 Release Exam.

We recommend you take all seven training modules, but if you are preparing for a certification release exam, use the following guidelines for study:

  • Salesforce.com Certified Administrator: Spring '14 Release Exam: Salesforce Chatter, Sales Cloud, Service Cloud, Analytics, Mobile, and Force.com.
  • Salesforce.com Certified Developer: Spring '14 Release Exam: Analytics, Mobile, and Force.com.

 

Training modules

Chatter

See what’s new in Chatter in Spring ’14, including the introduction of Salesforce File Sync, as well as enhancements to Topics and Chatter Groups.
(17:02 min) Play now ›

Sales Cloud

Check out what’s new in the Sales Cloud, including the introduction of Orders, and enhancements to Salesforce for Outlook, Forecasting, Social Accounts and Contacts, and more.
(13:54 min) Play now ›

Service Cloud

Get up to speed on the Service Cloud, and learn about new enhancements in Spring ’14, including the latest additions to Case Feed, Chatter Answers, and Salesforce Knowledge.
(4:52 min) Play now ›

Analytics

Find out what's new in reports and dashboards in Spring '14, like the ability to freeze headers on summary and matrix reports, and hiding report types from specific users.
(3:33 min) Play now ›

Mobile

Check out Salesforce1 and SalesforceA, the newest offerings in mobile technology from Salesforce. Access Salesforce data and troubleshoot user issues from anywhere.
(6:53 min) Play now ›

Force.com

Get up to speed with what’s new on the Force.com platform, including the new Data Import Wizard which is generally available in Spring ’14.
(4:49 min) Play now ›

Data.com

Get up to speed on enhancements to Data.com. Download three newly available free reporting packages, and learn about what’s new in Data.com Prospector and Data.com Clean.
(5:27 min) Play now ›

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