Agentforce Voice: What’s New and What’s Coming

80% of service inquiries still happen over the phone, and Agentforce Voice is how you meet them there with intelligent, autonomous AI agents that sound human and operate with a deep understanding of the customer and the company.

Join Salesforce’s Agentforce Voice team as they

• Ground you in how voice agents work
• Walk through recent innovations powering global expansion - through SIP support, and on-brand accent customization
• Preview the roadmap across new languages, deterministic voice behavior, and observability tools that let you go live with confidence through traceability

You'll see live demos, hear what early customers are learning, and walk away ready to make your customer experience voice-first.