Summer '13 Release Training

This online training gives you a first look at the salesforce.com Summer '13 release. The training focuses on new capabilities and enhancements to existing features. There are six training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

We recommend you take all six training modules, but if you are preparing for a certification release exam, use the following guidelines for study:

  • Salesforce.com Certified Administrator: Summer '13 Release Exam: Salesforce Chatter, Sales Cloud, Service Cloud, Analytics, and the following Force.com topics: Sandbox Templates, Force.com Canvas, Permission Sets Enhancements, Improved Setup User Interface, and Formula Enhancements.
  • Salesforce.com Certified Developer: Summer ’13 Release Exam: Force.com, Analytics, and the following Salesforce Chatter topic: Salesforce Communities.

Note – If you are a Salesforce.com Certified Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Certified Administrator exam. If you are a Salesforce.com Certified Advanced Developer or a Salesforce.com Certified Technical Architect, you must take the Certified Force.com Developer exam.

Training modules

Chatter

Learn about all the enhancements to the Chatter platform, including Chatter Topics, Publisher Actions, and Salesforce Communities. These new features make collaboration even more adaptable to your business needs and add efficiency for your employees, partners, and customers.
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Sales Cloud

See what's new in the Summer '13 Sales Cloud, including enhancements to Collaborative Forecasts and the introduction of opportunity splits. In addition, you’ll learn about the improvements to the Price Books object and updates to Salesforce for Outlook.
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Service Cloud

Check out the enhancements to Service Cloud products, including the interaction of Chatter Answers and Salesforce Ideas with the newly launched Salesforce Communities. Also learn about the enhancements to Salesforce Knowledge.
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Analytics

Find out what's new for analytics in Summer '13, including enhanced folder sharing to give you even more control over who can access reports and dashboards.
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Data.com

Get up to speed on the enhancements to Data.com, including additional metro areas available for searching, more fields offered for export from the Data.com tab, administrative control over adding and exporting data, and DUNSRight™ Matching capability from Dun & Bradstreet.
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Force.com

Get up to speed with what’s new on the Salesforce1 Platform platform in Summer '13, including the improved Setup UI, Site.com support of Salesforce Communities, Sandbox templates, the redesigned Developer Console, and Salesforce1 Platform Canvas. You'll also get the latest information about enhancements to formulas, permission sets, Schema Builder, Apex, and identity management.
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