Winter '13 Release Training

This online training gives you a first look at the salesforce.com Winter '13 release. The training focuses on the new capabilities and enhancements to existing features. There are six training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

We recommend you take all six training modules, but if you are preparing for a certification release exam, use the following guidelines for study:

  • Salesforce.com Certified Administrator: Winter '13 Release Exam: Chatter, Sales Cloud, Service Cloud, Data.com, Analytics and Salesforce1 Platform.
  • Salesforce.com Certified Developer: Winter '13 Release Exam: Salesforce1 Platform, and Analytics.

Note – If you are a Salesforce.com Certified Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Certified Administrator exam. If you are a Salesforce.com Certified Advanced Developer or a Salesforce.com Certified Technical Architect, you must take the Certified Salesforce1 Platform Developer exam.

Training modules

Salesforce1 Platform

See what's new with Salesforce1 Platform in Winter '13. You'll learn about updates and enhancements to the Org-Wide Permission Sets, Visual Workflow, Developer Console and ApexTest.
(5:57 min) Play now ›

Analytics

Learn about the latest enhancements to analytics including the way you work with joined reports and dashboards.
(2:10 min) Play now ›

Data.com

Get up to speed on the enhancements to Data.com, including enhanced search options, improvements to Administration capabilities and Data.com Premium.
(10:01 min) Play now ›

Salesforce Chatter

Learn about what’s new with Chatter, including everything you need to get up and running with the new Chatter Polls feature. You’ll also learn about exciting enhancements to the Chatter platform.
(5:09 min) Play now ›

Sales Cloud

See what's new in the Winter '13 Sales Cloud, including the latest on Forecasts and Customizable Opportunity Teams.
(16:53 min) Play now ›

Service Cloud

Check out the great new Service Cloud features coming out with Winter '13, including enhancements to Case Feeds and Ideas Communities. Also learn about enhancements to Chatter answers, the Service Cloud console, and Salesforce Knowledge.
(18:44 min) Play now ›

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