Personalize and Customize

Unlimited Customization

The Salesforce Customer Portal can be easily customized to meet your unique needs—and your customers’. You can even create multiple, personalized portals for different service levels, so each customer group sees information that is most relevant to them. You can customize the portal for your company brand, restrict access based on user roles, and set up custom layouts based on user profiles. These are just a few examples of the unlimited flexibility you have to deliver an outstanding customer experience through your portal.


Branding and Style Configuration

You can quickly brand your customer portal by customizing the home page, header, and footer as well as changing the portal colors and fonts—all with an easy-to-use style editor.


Personalized Layout

You can control the layout and information that each user sees when logging in to the portal. With multiple user profiles and record types, as well as account role hierarchy and sharing capabilities, the Salesforce Customer Portal can present each user with the exact information that they need.


Customization Without Limits

Because it is built on salesforce.com’s flexible on-demand platform, the Salesforce Customer Portal can be easily extended with the same tools you use to customize any other Salesforce application. Whether you customize with our point-and-click tools or use the Apex programming language, there is no limit to the amount of personalization that you can deliver.