CRM Analytics Pricing

Explore CRM Analytics pricing options. Get native analytics for Salesforce so you can take data-driven action with visual insights and AI-powered predictions built directly into your CRM.

First, choose the right CRM Analytics edition for your business needs.

Start by selecting your Sales, Service, or Industry Cloud edition. Some editions already include CRM Analytics right out of the box. For the others, you can easily add CRM Analytics at these price points.

Einstein Predictions

Automate discovery and get predictive insights with AI.

$ 75
user / month
USD (billed annually)
  • Einstein Prediction Builder
  • Einstein Discovery

CRM Analytics Growth

Get a complete analytics platform for all your data.

$ 140
user / month
USD (billed annually)
  • Sales Analytics and Service Analytics
  • Analytics Studio
  • Data Platform

CRM Analytics Plus

Tap into an advanced analytics platform with AI built in.

$ 165
user / month
USD (billed annually)
  • Everything in Einstein Predictions and CRM Analytics Growth
  • Einstein Discovery for Reports

Intelligent Apps Pricing

Revenue Intelligence

Purpose-built analytics and AI for sales teams.

$ 250
user / month
USD (billed annually)
  • OOTB Dashboards, Data Models, Predictions
  • CRM Analytics Plus License
  • Tableau Explorer License

Industry Cloud Intelligence

Industry-specific use cases for sales teams in Financial Services, Manufacturing, Automotive, Communications, Energy & Utilities, Consumer Goods, Healthcare, Education, and Media.

$ 250
user / month
USD (billed annually)
  • OOTB Dashboards, Data Models, Predictions
  • CRM Analytics Plus License
  • Tableau Explorer License

Service Intelligence

Supercharge service with actionable insights and AI-fueled recommendations, powered by Data Cloud.

$ 250
user / month
USD (billed annually)
  • OOTB Dashboards
  • Service Cloud Data Kit
  • CRM Analytics Plus and Tableau Explorer Licenses

Get AI-powered predictions and actionable insights in the flow of work with CRM Analytics.

Einstein Predictions

$ 75

user/month

CRM Analytics Growth

$ 140

user/month

CRM Analytics Plus

$ 165

user/month

Revenue and Industry Intelligence

$ 250

user/month

Service Intelligence

$ 250

user/month

Sales Analytics and Service Analytics

Analytics Studio

Data Platform

Einstein Discovery

Einstein Discovery for Reports

Revenue Intelligence Dashboards and AI

Service Intelligence Dashboards and AI

Tableau

Einstein Predictions

$ 75

user/month

CRM Analytics Growth

$ 140

user/month

CRM Analytics Plus

$ 165

user/month

Revenue and Industry Intelligence

$ 250

user/month

Service Intelligence

$ 250

user/month

Dashboard Designer

Insights Explorer

Fast-Start Analytics Templates

Unlimited Analytics Apps and Dashboards

Embedded Insights in Apps and Workflows

Conversational Queries

Action Framework

Collaboration, Alerts, Notifications

Mobile Ready — iOS, Android

Einstein Discovery Templates

Einstein Predictions

$ 75

user/month

CRM Analytics Growth

$ 140

user/month

CRM Analytics Plus

$ 165

user/month

Revenue and Industry Intelligence

$ 250

user/month

Service Intelligence

$ 250

user/month

Automated Data Discovery

Narrative Stories and Explanations

Embed Real-Time Scoring in Apps and Workflow

One-Click Model Deployment

Export Model in R Code

Model Feedback Loop

Prediction Monitoring

Protected Fields for Bias Protection

Einstein Discovery for Reports

Einstein Predictions

$ 75

user/month

CRM Analytics Growth

$ 140

user/month

CRM Analytics Plus

$ 165

user/month

Revenue and Industry Intelligence

$ 250

user/month

Service Intelligence

$ 250

user/month

Create Predictions on Salesforce Objects

Automated Model Retraining

Automated Model Scoring

Model Performance Reports

Segmented Models

Einstein Predictions

$ 75

user/month

CRM Analytics Growth

$ 140

user/month

CRM Analytics Plus

$ 165

user/month

Revenue and Industry Intelligence

$ 250

user/month

Service Intelligence

$ 250

user/month

Out-of-the-Box Data Connectors

Visual Data Prep

Data Pipeline Orchestration/Manager

Built-in High Volume Data Mart

CRM Analytics SDK

Data API

Query API

Storage Rows of Data Included

25 million 100 million 10 billion 10 billion 10 billion

Einstein Predictions

$ 75

user/month

CRM Analytics Growth

$ 140

user/month

CRM Analytics Plus

$ 165

user/month

Revenue and Industry Intelligence

$ 250

user/month

Service Intelligence

$ 250

user/month

HIPAA

SOC 1 and 2

ISO

GDPR

Then, choose the Success Plans that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.
Included in all licenses
  • Access to Knowledge Articles, documentation, and Trailhead
  • Global Trailblazer Community

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
  • Expert guidance and product education
  • Health checks and recommendations
  • Access to 24/7 support for business-stopping issues
  • Bundled with Unlimited Edition

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
  • Designated Customer Success Manager
  • Customer Success Score
  • Proactive Monitoring and Key Event Management
  • Fastest 24/7 support response times

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.

CRM Analytics Pricing FAQ

Revenue Intelligence, powered by CRM Analytics, equips sales teams with purpose-built analytics and actionable insights across the entire sales and revenue cycle. With out-of-the-box intelligence and analytics for CRM, sales leaders like you can forecast accurately, manage pipeline like never before, and coach reps to close deals—all on a single platform that can be easily customized to your business.

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-667-6389 to discuss options.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

You can purchase licenses of Salesforce Essentials with a monthly or annual contract. To get started, sign up and purchase Salesforce Essentials directly from a free trial. All other subscriptions are generally paid annually in advance.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.