Thanks for your interest. Registration is now closed. We look forward to welcoming you to a future event!
Thursday, 28 May, 2026 | ICC Sydney
A Legacy of Silos. A Future of Trust. Build Your Foundation Here.
Join us in Sydney to see how Government, Health, Education and Nonprofit leaders are building trusted agentic enterprises. Discover how to empower your teams to deliver contextualised, accessible, and secure services that drive real social impact.
Experience world-class learning, connection, and inspiration at Public Sector Summit Sydney.
The 2026 Public Sector Summit is where the Agentic Revolution meets the real life pressures of efficiency, productivity and trust. Learn how to move beyond the idea of AI and digital labour and onto the path of trusted and secure services built on a foundation of contextualised data.
Building Trusted, Agentic Public Services.
Join us for an engaging day in Sydney to explore how agentic technology is revolutionising the Public Sector and Nonprofit landscape. Delve into the intersection of trust and sovereignty, discovering how to navigate Australia’s assurance frameworks while empowering your frontline workforce with digital labour. Deep-dive into the transformative power of agentic workflows to reduce operational friction and redirect your resources back to the mission.
Real Impact. Real Trust. Real Results.
Participate in sessions led by Public Sector visionaries, Health leaders, and Nonprofit trailblazers. Experience firsthand how the next era of digital labour will transform how we serve our citizens and communities. Hear remarkable stories of customer success, and dive into how our latest innovations empower the next era of trusted service delivery.
All on one deeply unified platform.
Find solutions that suit you and discover our best-in-class CRM apps for your industry. Explore the Agentforce 360 Platform including Service, Marketing, Commerce, Slack and Industries. Deliver better relationships, productivity, and trust with AI and data all on one deeply unified platform.
Main Keynote
Empowering the Mission - Building the Trusted Agentic Enterprise
Get ready for a keynote that sparks change and propels innovation. Join us to explore a bold vision for public impact, paired with a practical roadmap for your institution. Discover how to navigate AI Assurance Frameworks, hear success stories from Government, Health, Education and Nonprofit and see live demos of technology built for your mission.
Even if you’re new to Salesforce, this event is for you.
Hear inspiring stories from fellow Government, Health, Education and Nonprofit leaders who are driving growth and transforming citizen experiences with the world’s most trusted customer relationship management (CRM) platform. Discover how you can empower your teams to collaborate seamlessly from anywhere.
Unlock your path to an Agentic Mission in the Campground
Join us in our buzzing Campground as we showcase solutions for Government, Health, Education and Nonprofit. Talk to experts about Data 360 and how it provides the trusted context your agents need to serve citizens accurately. Experience live demos of the Agentforce 360 Platform and see how Slack serves as the ‘Agentic OS’ for your organisation.
Your agenda for success.
Thursday, 28 May, 2026 | ICC Sydney
Agenda subject to change. All times listed in AEST.
8:30 a.m.
Foyer Campground - Cockle Bay Rooms
Arrival and welcome
Pick up your badge and connect with peers over coffee in the Campground.
9:00 a.m.–9:30 a.m.
Cockle Bay Room 1, Cockle Bay Room 2, C3.2
Morning breakouts and campground demos
Explore the tools behind the mission with expert-led product demos and technical breakouts.
9:45 a.m.–10:50 a.m.
Keynote Room - Cockle Bay Rooms
Keynote
Hear from inspiring leaders, get a glimpse of the day’s sessions, industry insights, customer stories and the latest innovations.
10:50 a.m.–11:35 a.m.
Campground
Morning Tea and Demo Pods
Connect with others over coffee, tea, and refreshments, and check out a Demo in the Campground.
10:50 a.m.–12:35 p.m.
Cockle Bay Room 1, Cockle Bay Room 2, C3.2
Breakouts
Explore industry-specific innovations and strategic deep dives to accelerate your mission.
11:50 a.m.–12:35 p.m.
Cockle Bay Room 2
Trust by Design: The Practice of AI Assurance
Unveiling The Trust Imperative 5.0, Salesforce and BCG unpack new global and local insights to move from theory to execution. Discover a practical framework and best practices for responsible, agentic implementation.
12:20 p.m.–3:30 p.m.
Campground
Lunch and Demo Pods
Enjoy lunch provided and network or relax in the Campground. Demo pods will also be running throughout lunch.
Join us at the
Public Sector Summit Sydney.
This event is intended to be used as a way to build and strengthen business relationships, and is not intended to influence or reward an action or a business decision, nor to obtain any improper advantage. The approximate value of this event is AUD$46 per person, which includes food and beverages. The invitation to this event does not allow you to bring an extra guest of your choice. We are committed to high standards of ethical conduct and, by registering for this event, you certify that your attendance complies with all applicable laws, rules, regulations, and government ethics policies of your agency, locality, and/or employer. If the ethics rules of your organization require you to opt out or pay for the above, Salesforce will make those options available to you. Please note that Salesforce is a government contractor or otherwise considered an interested party in many jurisdictions.