alumni

Alumni Network Spotlight - Carrie Bosworth

June 30, 2021

Theresa Ludvigson
& T.J. Vilardi

“The Salesforce Alumni Network is Unmatched”

Meet #SalesforceAlumni, Carrie Bosworth. Carrie spent over 7 incredible years at Salesforce and is now on to her next challenge at Yext. Read about her story here!

From Athlete to AE?

Growing up, Carrie Bosworth never thought that she would work in an office-like setting. She told us, “My parents don’t work corporate jobs. I always thought I would be a pro athlete, a coach or a teacher”. In fact, Carrie was a Division 1 athlete at Jacksonville University where she played on the women’s volleyball team. After graduating from Jacksonville University, Carrie went straight into coaching the same team she played on as an alumni of Jacksonville University. While managing the start of what she thought would be a long coaching career, she also taught second grade. “I loved my time as a coach and helping out student-athletes that were in the same shoes I wore not long before, but I wanted more,” said Carrie. She decided to take a personality test on Monster.com. “I took the test several times and each time the result matched me with a career in sales. As many times as I tried to adjust my answers, my competitive side would shine through and I was continually pointed in the direction of sales,” said Carrie.

In July of 2006, Carrie got her first job in sales at Quest Software. She told us, “Quest was headquartered in Laguna Beach so I took the job thinking that the worst-case scenario would be to play a lot of beach volleyball and surf while also trying the sales thing out. I was only 26 years old, and I found out I was pretty good at sales and excelled quickly!” While at Quest, Carrie worked with Rochelle Lauda who was the top Enterprise AE at the company. Rochelle saw the potential in Carrie and knew that she had a bright future ahead of her. “Rochelle’s husband, Daren Lauda, worked at Salesforce at the time. Rochelle encouraged me to go work for a bigger company and connected me with her husband. They are a big reason why I am where I am today,” said Carrie.

In December of 2010, Carrie moved to San Francisco to start her next career journey at Salesforce. She started as an Account Executive helping Salesforce’s customers at the small to medium size businesses under the leadership of Adam Gilberd. She didn’t know it at the time but Carrie would work on Adam’s team for the entirety of her 7+ year career at Salesforce. “After a short stint in the small to medium space, I quickly moved into the mid-market segment. I stayed in this mid-market segment for the next 7 years. I started as an individual contributor and then was promoted to a Regional Vice President role, and one of the first AEs to be promoted to RVP managing the same team I had worked on as an AE. As an individual contributor, I was primarily selling our Sales Cloud, Service Cloud and at the time paid Chatter solutions. My territory consisted of a ton of prospects that had never heard of Salesforce before. I really credit my sales acumen to those 4 years as an Account Executive. It was in this role that I got to educate prospects on not only what Salesforce was, but also what the cloud was and run a cycle from cold prospect to closed as a new customer!”, said Carrie. It was then, after 4 years of consistent success as an individual contributor, that she was promoted into the Regional Vice President role. She told us, “Adam was an amazing mentor. He and I met every quarter for the duration of my time at Salesforce and he took a vested interest in me and my career. He was always extremely helpful, positive and candid and he really helped shape me into the leader I am today. I actually had received another promotion to the General Business segment to work under Michael Basch prior to taking on the RVP role. However, it wasn’t long after that Adam ran into me in a Salesforce elevator and told me he had a role on his team open and that I needed to come back to MidMarket — so I did!”

Looking Back

We asked Carrie what she is most proud of when she looks back at her successful career at Salesforce. She told us, “I think life is all about relationships. I am most proud of the people I worked with and got to interact with day in and day out. I am so thankful to all of the people who took interest in me and helped shape my career and leadership style. They all have had such a huge impact on my life; personally and professionally.” She continued, “Salesforce breeds a highly collaborative yet equally competitive culture. I truly believe Salesforce gave me an MBA during my time there. I’ve often been asked why I haven’t considered a Masters in Business and my answer is “I received a Salesforce MBA. I worked there for over 7 years and got a full business education in the office from the most talented executives in technology, while also being paid for it.”
Carrie with Lenny Kravitz, Meredith Schmidt, and Andy Matson at Kickoff in San Francisco.
When we asked Carrie about her favorite memory from her time at Salesforce, she didn’t hesitate. “Sales Club in Hawaii. No doubt about it. Salesforce, like every other event they run, puts on an absolutely incredible club for the top sales performers of the year. It is the best of the best on an island enjoying time together and celebrating the success of the previous year.” She continued, “One year, all the executives at the company had a separate pool with private cabanas with their names on it. One of the executives that year didn’t want to be in the sun any longer and gave his cabana to me and all my Account Executive sales friends. It was a funny example of the non-barriers at Salesforce. No matter if you are an executive or not, you are a Salesforce employee and I never felt status was an issue. I had the best experiences with senior leaders across business units during my time there and felt extremely supported.” said Carrie.

Life After Salesforce

In 2018, Carrie made the difficult decision to move on from the company that helped shape her career. “I was never looking to leave Salesforce — to be candid,” said Carrie. However, as she told us, “opportunity and timing is everything.” Carrie moved to New York City to take over the region for Salesforce. While there, one of her main customers was Yext. Being her customer, Carrie was in their offices quite frequently talking about Salesforce and helping with their digital transformation. “I really appreciated the Yext team I worked with while at Salesforce. I got to know them very well since my on-site visits were frequent. We bonded and they started talking to me about an opportunity within Yext. Then, former Salesforce executives that were now at Yext, also reached out to me and talked with me about the company,” she said. Carrie continued, “When I started at Salesforce I was employee number 3,000 something. I now have the same opportunity to help build an amazing company and culture at Yext.” Today, Carrie is the GVP of Commercial Business at Yext. And although she may have left Salesforce, Salesforce hasn’t left her. She told us, “I still run my entire business here at Yext on the Salesforce platform.”

Wellbeing and Giving Back

Focusing on wellbeing, especially during the pandemic, has been difficult for everyone — including Carrie. She told us, “I am not a big believer in work-life balance. I think it’s a nice idea but doesn’t really work for me. I have three main buckets of my life that I’m constantly trying to make sure to have some sort of balance with. Work, family and friends and myself. As a high-performing athlete, physical wellbeing directly correlates with my mental wellbeing. I’m best when working off of a routine and I’m focused on daily habits of success. I start my days really early in the morning so that I have the hours ahead of the work day to do the things I need to do to focus on myself; workouts, coffee before the rush and reflection. During the pandemic, I mixed in an early evening walk outdoors to get some fresh air and reset my mind.” She continued, “I also read a lot. Whether it’s on the beach or by the pool, I have done a lot of self-education through reading.”
Carrie’s “happy place” in East Hampton where she resides.
Just like wellbeing, Carrie has found that giving back has been equally as difficult during the pandemic. “The number one way I love giving back is mentorship. I absolutely love helping other people and working with them to help advance in their career. Much of my time has been focused on women in leadership. I have to give kudos to Patrick Blair because during my time at Salesforce he started a women in leadership mentor group and was a huge champion for women in leadership and it really impacted me. Once we get back to a new normal, I would love to continue hosting women in leadership events across the country and giving back in that way to other women in technology,” said Carrie.

Salesforce Alumni Network

Carrie has been part of the Salesforce Alumni Network for the last three and a half years. She told us, “I truly miss all of the people I worked with everyday at Salesforce. It was emotional for me to leave all the people who were such amazing colleagues, friends, and mentors. All of my best friends today are from the time I spent at Salesforce and I will cherish those people and the memories I have forever.” She continued, “The Salesforce Alumni Network is unmatched. It helps me to stay connected with everyone I used to work with and see where they are in their career journeys today.”

Want to learn more about Carrie’s career journey? Connect with her on LinkedIn! Or, if her story has piqued your interest in careers at Salesforce, go ahead and explore open roles today.

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