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Agentic consumer service at global scale

Powered by unified data foundations and agentic service, Nestlé is transforming consumer interactions to deliver more personalised consumer experiences.

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Agentic service support reads emails, drafts replies, and uses real-time order data to help service reps respond faster.

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About the company

Nestlé is the world's largest food and beverage company, with more than 2,000 brands serving millions of consumers across 185 countries.

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