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Douglas-Omaha Technology Commission
The Douglas-Omaha Technology Commission is a trailblazer, modernizing IT to provide constituents and employees alike with a better digital experience.
DOTComm is the technology services provider for Douglas County and the city of Omaha, NE.
State and local governments are under pressure to modernize IT.
Supporting modern applications with a move to cloud.
Improving efficiency enables a better citizen experience.
The Board of Mental Health’s modern platform gives DOTComm flexibility to adapt the user experience based on the latest customer demands, bringing a degree of future-proofing to the platform that would not be possible on a legacy system.
“We don’t have to rely on the telephone game from one email to the next,” says Badal. “We don’t have to worry about documents being saved in or shared from offline folders or local drives.”
The application has also helped the Board of Mental Health move faster and in a more secure manner.
“This type of modern IT strategy has helped us accomplish more,” says Badal. “We have a foundation that offers advanced levels of security, supports new applications and delivers a better employee experience — all while reducing costs and complexity.”
Douglas County and the city of Omaha still run legacy platforms, but DOTComm plans to gradually transition more platforms to the cloud.
“There’s still a lot of work to be done, but moving to cloud gives us an opportunity to find creative, innovative, secure ways to modernize on a small budget,” says Badal.