As staff started working in SLAMS, they began enjoying their work more and doing their job better. “For us, it’s not just a business function but also a change in culture that has been infectious, and it’s still going on. Our system and the success of it is a major piece of that,” said Bump.
“We understand the assets that we're managing, we’re understanding the uses that are on that land asset we're managing, we’re understanding the relationships, symbiotic or not, and I think there’s a revenue generation benefit from that. So, the way I feel this fits into our mission is that we're doing what we're required to do—effectively,” added Crowder.