As staff started working in SLAMS, they began enjoying their work more and doing their job better. “For us, it’s not just a business function but also a change in culture that has been infectious, and it’s still going on. Our system and the success of it is a major piece of that,” said Bump.
“We understand the assets that we're managing, we’re understanding the uses that are on that land asset we're managing, we’re understanding the relationships, symbiotic or not, and I think there’s a revenue generation benefit from that. So, the way I feel this fits into our mission is that we're doing what we're required to do—effectively,” added Crowder.
Information was easier to find, answers came with greater consistency, and services moved faster across the agency.
Crowder and Bump started offering the SLAMS system to other states that were looking for ways to transform their mission in the same way WY OSLI did. This proved to a mutually beneficial relationship; using WY OSLI’s experience as a starting point, sister agencies are able to develop applications faster and share that back to Crowder, Bump, and the larger team.
WY OSLI is not only defining the modern mission within their home state, but also is serving as a trailblazer for the industry.