Product Keynotes

Move your business forward. Faster.

See how Salesforce executives and industry-leading customers shared how they are transforming their businesses and growing faster than ever using Salesforce products. This year promises to be even more exciting, so pre-register now to lock in a limited-time special offer.

Sales Cloud

Wednesday, November 20th, 2013
9:00am-10:00am

speaker-crawford
Linda Crawford
salesforce.com
speaker-walker
Brian Walker
Herman Miller
speaker-ornelas
David Ornelas
HP
speaker-orduna
Arthur Orduña
ADT

Sales Cloud: Sell from Anywhere with the Customer Platform

Today's most successful companies grow faster with a customer platform that connects their sales teams with their customers—and lets them sell from anywhere. Join Linda Crawford, Sales Cloud EVP & GM; Brian Walker, CEO at Herman Miller; David Ornelas, SVP Sales Operations at HP; and Arthur Orduña, Chief Innovation Officer at ADT to learn how connected companies are growing revenue and defining the future of sales.
Watch the keynote

Service Cloud

Wednesday, November 20th, 2013
10:30am-11:30am

speaker-bard
Alex Bard
salesforce.com
speaker-moses
John Moses
HP
speaker-sohovich
JoAnna Sohovich
Stanley Black & Decker
speaker-bendrick
Stephanie Bendrick
Great-West Financial
speaker-cheeseman
Patrick Cheeseman
Hotel Tonight

Service Cloud: The Service Platform for the Internet of Customers

With Service Cloud, customers, service agents, and employees across your whole company use a customer platform to engage and resolve issues faster for the always on, always connected customer. Join Alex Bard, Service Cloud SVP; John Moses, VP, Global Customer Care, PPS at HP; JoAnna Sohovich, Global President, IAR Division at Stanley Black & Decker; Stephanie Bendrick, VP, Client Relations at Great-West Financial; and Patrick Cheeseman, Head of Customer Support at HotelTonight to see how the most successful organizations are increasing customer satisfaction and loyalty with the world's number one customer service application.
Watch the keynote

ExactTarget Marketing Cloud

Wednesday, November 20th, 2013
12:00pm-1:00pm

speaker-dorsey
Scott Dorsey
salesforce.com
speaker-mccorkle
Scott McCorkle
salesforce.com
speaker-blitzer
Adam Blitzer
salesforce.com
speaker-como
Luis Di Como
Unilever
speaker-ferguson
Matt Ferguson
CareerBuilder

Transform Customer Journeys with 1:1 Marketing

The massive adoption of mobile has transformed marketing, enabling companies to engage anytime, anywhere with every customer through the channels they use most—email, mobile, social, and the Web. Join Scott Dorsey, CEO, ExactTarget Marketing Cloud; Scott McCorkle, President, Technology and Strategy, ExactTarget Marketing Cloud, Adam Blitzer, VP & GM Salesforce Pardot; Matt Ferguson, CEO at CareerBuilder; and Luis de Como, SVP Global Media at Unilever to hear how leading brands are connecting with their customers in entirely new ways with ExactTarget Marketing Cloud, the world's leading 1:1 digital marketing platform.
Watch the keynote

Platform

Wednesday, November 20th, 2013
2:00pm-3:00pm

speaker-rosenbaum
Mike Rosenbaum
salesforce.com
speaker-nielsen
Tod Nielsen
Heroku
speaker-holden
Scott Holden
salesforce.com
speaker-wozniak
Beth Wozniak
Honeywell
speaker-grady
Ken Grady
New England Biolabs
speaker-corrigan
John Corrigan
ACT

Salesforce Platform: Next Generation Apps. Next Generation IT. Next Generation Enterprise.

Every decade a shift happens that compels companies to rethink every aspect of their IT strategy. Today, that shift is powered by mobile, social, and open technologies. Join Mike Rosenbaum, Salesforce Platform EVP; Beth Wozniak, President, Environmental and Combustion Controls at Honeywell; Ken Grady, CIO at New England Biolabs; and John Corrigan, VP, Customer Engagement at ACT, to hear how you can embrace these technologies to innovate and move faster than your competition. Learn how to build connected apps for the next generation of devices and bring your entire organization closer to your customers, partners, and products.
Watch the keynote

Data.com

Wednesday, November 20th, 2013
3:30pm-4:15pm

speaker-macmillan
Andy MacMillan
salesforce.com
speaker-brown
Ken Brown
MetLife
speaker-haberek
John Haberek
Standard Register

Grow Faster with the Right Data at the Right Moment from Data.com

Successful companies know customers and prospects better and connect to them faster when they have the right data at the right moment. Join Andy MacMillan, Data.com SVP & GM; Ken Brown, AVP Enterprise Application Development Global CRM at MetLife; and John Haberek, Director, Business Process Automation at Standard Register, to learn how accessing the best customer data with real-time data cleansing from inside the world's number one sales app can help your company sell smarter and grow faster.
Watch the keynote

SMALL & MEDIUM BUSINESS

Wednesday, November 20th, 2013
2:00pm-3:00pm

speaker-millham
Brian Millham
salesforce.com
speaker-rodoni
Tony Rodoni
salesforce.com
speaker-delsanto
Anne DelSanto
salesforce.com
speaker-handler
Brent Handler
Inspirato
speaker-minervini
Leo Minervini
Carlo's Bakery
speaker-hincks
Jason Hincks
Movember
speaker-rwalker
Richard Walker
Zero Motorcycles

Grow your Small or Medium Business Faster with Salesforce

Small and medium sized salesforce.com customers are outpacing their competition using cloud, mobile, and social technologies. Join salesforce.com executives Tony Rodoni, Brian Millham and Anne DelSanto as they speak with Richard Walker, CEO at Zero Motorcycles; Brent Handler, CEO at Inspirato; Jason Hincks, COO at Movember; and Leo Minervini, CIO at Carlo’s Bakery (aka "CakeBoss") to hear how the fastest growing small and medium sized companies are bringing together all aspects of their business in one place to boost sales performance, enhance customer engagement and achieve business success.
Watch the keynote

MOBILE STRATEGY

Wednesday, November 20th, 2013
12:00pm-1:00pm

speaker-collins
Kendall Collins
salesforce.com
speaker-gillmore
Barry Gilmore
L’Oréal
speaker-page
Dan Page
ADP

Supercharge Your Mobile Strategy with Salesforce

The mobile revolution connects billions of devices, creating opportunities for companies to deliver timely, location-aware, and highly contextual engagements. Industry leading companies use mobility to create deeper connections with their customers, employees, partners, and products. Join Kendall Collins, EVP, Mobile & Product Design; Dan Page, VP Sales Automation at ADP; and Barry Gilmore, CIO, L’Oréal, to learn how your company can address its biggest mobile challenges and create a surefire path to enterprise mobile success.
Watch the keynote

Chatter

Wednesday, November 20th, 2013
9:00am-10:00am

speaker-jazayeri
Nasi Jazayeri
salesforce.com
speaker-blackshaw
Pete Blackshaw
Nestle
speaker-pallant
Tim Pallant
Unilever
speaker-sandhu
Manvir Sandhu
HP

Connect to Customers, Employees, and Partners to Drive Productivity with Chatter and Communities

Connected companies are growing their businesses faster by using social and mobile technologies to transform how they collaborate with their customers, partners, and employees. Join Nasi Jazayeri, Chatter EVP; Pete Blackshaw, Global Head of Digital & Social Media at Nestle; Tim Pallant, IT Director at Unilever; and Manvir Sandhu, Director of Business Development at HP, to hear how successful companies are using Chatter and Communities for sales, service, marketing, and more to accelerate productivity, drive product innovation, and increase customer engagement from any device.
Watch the keynote

DEVELOPER

Wednesday, November 20th, 2013
10:30am-11:30am

speaker-seligman
Adam Seligman
salesforce.com
speaker-waite
Andrew Waite
salesforce.com
speaker-joergensen
Jesper Joergensen
salesforce.com
speaker-bosworth
Adam Bosworth
salesforce.com

Developer Keynote: Build Next Generation Apps

With more than one million developers worldwide, Salesforce Platform is the world's leading enterprise cloud platform for building mobile and social apps. Join Adam Seligman, VP of Developer Relations, and the rest of the developer community to hear how any developer can build killer next gen apps with the latest platform innovations.
Watch the keynote