Customer 360
Unite all your teams around your customer on the world's #1 CRM.
Connect every part of your company across marketing, sales, service, and more — on one CRM platform, Salesforce Customer 360:
- Gives teams a shared view of every customer
- Automates workflows using artificial intelligence
- Integrates easily with existing data and systems
- Keeps your business data safe and secure
- Customizes and scales for any size company
We bring customers and companies together.
Sell smarter and faster.
- Increase sales force productivity and revenue
- Keep track of every customer interaction
- Automate redundant tasks and admin work
Create more engaging marketing.
- Send targeted and personalized messaging
- Trigger messages based on customer actions
- Use data from multiple sources and devices
Connect every commerce channel.
- Unify the B2B and B2C buying experiences
- Deliver continual shopping innovations
- Conquer personalization with AI
Easily build apps for every role.
- Create apps with drag-and-drop tools
- Integrate customer data from any source
- Connect apps and data with ready-made components
Better support every customer.
- Improve agent response time
- Manage every channel from one view
- Unify email, social, phone, and chat support
Salesforce customers have seen:
+36%
more sales productivity
+26%
More Deals
+28%
INCREASE IN SALES REVENUE
+38%
Better Forecasting
