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See what’s included in our Communications Suites.
Communications Suite for Sales
- Communications data model
- Territory planning and maps
- Lead-to-opportunity management
- Einstein AI for sales
- Einstein relationship insights
- B2B account engagement
- Guided quoting journeys
- Contract lifecycle management
- Analytics and intelligence
- Premier Success Plan
Communications Suite for Consumer
- Communications data model
- Data Cloud Starter
- Contract-to-quote-to-order management
- Guided selling journeys
- B2C order management
- Contact center for Communications Cloud
- Einstein bots, conversation and relationship insights
- Einstein AI for service
- Conversation insights engagement
- Case and knowledge management
- MuleSoft integration
- AI-driven analytics
- Signature Success Plan
Communications Suite for Service
- Communications data model
- Contract-to-quote-to-order management
- Guided selling journeys
- Contact center for Communications Cloud
- Einstein bots
- Einstein AI for service
- Conversation insights engagement
- Case and knowledge management
- MuleSoft integration
- Premier Success Plan
Communications Suite for Business
- Communications data model
- Data Cloud Starter
- Contract-to-quote-to-order management
- Guided selling journeys
- B2B order management
- Contact center for Communications Cloud
- Einstein bots, conversation, and relationship insights
- Einstein AI for service
- Conversation insights engagement
- Case and knowledge management
- MuleSoft integration
- AI-driven analytics
- Signature Success Plan
* Up to 40% savings based on estimated amount saved purchasing any of the Communications Suites compared to purchasing included individual solutions separately at their list price. Contact sales representative for details.