Put relationships at the heart of health with the #1 AI CRM.*
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Health Cloud is the trusted, connected platform powering the business of healthcare and life sciences. By bringing together clinical and nonclinical data, Health Cloud helps you deliver better experiences and health outcomes. See how Health Cloud helps:
- Boost experiences with trusted, secure, and ethical AI
- Provide hyper-personalized care services with data harmonized in a single place
- Unlock efficiencies and savings with automated, actionable insights
- Sales automation functions for pharma/biotech customers are currently not provided by Salesforce and will not be available from Salesforce until September 2025 or later.
Questions? Call us at: 1-800-667-6389
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Reimagine engagement with a 360-degree view of each patient, member, provider, and customer.
Customer 360 for Health
Scale experiences, increase efficiencies, and deliver better care with a single, holistic view of every patient, member, provider, and partner.
- Lower costs and automate health team workflows with AI
- Hyper-personalize health experiences throughout care journeys with data
- Deliver individualized care and service in real time, from anywhere
Customer 360 for Providers
Build personalized patient experiences by incorporating systems and combining clinical and nonclinical customer data on one platform.
- Collaborate easier with care teams with advanced AI
- Create real-time patient experiences with rich data
- Connect processes with automation to eliminate costly, repetitive tasks
Customer 360 for Pharma
Acquire, support, and engage patients throughout their health journey with a connected engagement platform.
- Personalize the patient engagement process with AI
- Drive patient service team collaboration with data
- Hyperscale the product lifecycle with automation
Customer 360 for Payers
Automate health business workflows and efficiently manage member journeys from enrollment to service to care management and beyond.
- Curate trusted health experiences with AI
- Connect and automate data from quote to care
- Collaborate on a member-first data platform
Customer 360 for MedTech
Manage commercial processes, build provider relationships, and engage with patients in a more efficient, compliant, and personal way.
- Enable curated omni-channel customer engagement with AI
- Break silos on a collaborative life sciences platform
- Empower efficiencies with automation
Customer 360 for Public Sector Health
Improve treatment and prevention for constituents, beneficiaries, veterans, and citizens alike.
- Deliver faster, more connected patient experience at first contact
- Streamline public provider, payer, and beneficiary interactions
- Enable secure data sharing and interoperability