Global study of streaming video consumer behavior.

Gain insight into why subscribers leave or stay.

With the volume of video streaming services available today, reducing subscriber churn is a top priority for media companies. This study examines buyer behavior, including:

Why consumers choose one service over another

What motivates them to stay or leave

How important customer service is for retention

Questions? Talk to an expert: 1-800-667-6389

Binge-watching and Churn: Seasonality in Online Video Streaming

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Global study of streaming video consumer behavior.

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