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Extra “At your service!” anytime, anywhere.
Learn how retailers can connect commerce and service.
Modern shoppers need service with a “Wow!” factor, before, during, and after purchase. Retailers can:
Engage with shoppers on their preferred digital channels
Turn service interactions into cross-sell and upsell opportunities
Automate and optimize order fulfillment
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*Source: Salesforce Customer Success Metrics Survey, conducted 2015-2019 among 7000+ customers randomly selected. Response sizes per question vary.