What can sales teams do with trusted AI for sales?
Generative AI
Maximize seller ROI
- Never draft emails from scratch again. Ask Einstein to auto-generate personalized emails grounded in CRM and external data.
- Say good-bye to flipping through notes. Ask Einstein to synthesize important call information in seconds.
- Generate a customized action plan personalized to your customer and sales process.

Predictive AI and Automation
Automate manual tasks and accelerate decision-making
- Get rid of manual data entry for good. Automatically capture and sync relevant customer and sales information from your email and calendar.
- Prioritize the most critical deals. Avoid the guesswork and get ahead of risks by understanding and actioning based on lead potential, opportunity health, and relevant sales activities.
- Drive forecast accuracy with AI predictions. Get the relevant logic, factors, and business trends that go into the predictions.

Conversation Intelligence
Make every interaction count
- Know exactly what customers are saying about your competitors and products. Get a bird’s-eye view of what's happening across your team's sales calls.
- Instantly spot customer objections, attitudes on pricing, and questions asked, all without listening to the entire call.
- Ramp up new hires fast by sharing successful sales calls and circulating best-in-class techniques across the team.

Ready to take the next step with the most trusted AI sales software?
Watch a demo to learn how the AI-powered features of Sales Cloud can help you sell faster and smarter.