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Transform your customer service management — from first contact to final resolution — on any channel with trusted AI.

Deliver value across every customer touchpoint with Service Cloud. Deliver proactive support, provide 24/7 cross-channel service, and boost productivity with the most complete customer service management solution powered by AI and data.

Questions? Call us at 1-800-664-9073.

Find a perfect solution for your business, no matter its size, industry, or needs.

Deliver proactive support

Save 24% on service and support costs.*

Empower your team to reach resolutions faster
Enhance productivity with knowledge, grounded by your data
Deflect 30% of cases with Self-Service*

A conversational AI chatbot appearing on a mobile messaging experience.

Provide 24/7 cross-channel support

Achieve a 30% faster case resolution time.*

Scale support with conversational AI
Provide personalized answers anywhere with Self-Service
Increase efficiency by 29%*

Agentforce for Service generating a service case summary automatically.

Boost productivity and accelerate growth

Increase service-sourced revenue by 29%*

Connect your data from any system and department
Create unified service experiences
Achieve a 30% increase in customer retention*

*Salesforce 2024 customer success metrics.

Prebuilt connectors for Data Cloud bring data from multiple environments into Salesforce.

Over 150,000 companies, both big and small, are growing their business with Service Cloud.

Ready to get started?

See more about how Service Cloud can take your customer service management to the next level.

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