What can sales teams do with a sales engagement platform?
Automation
Guide sellers with automation and AI
- Access and action every task from a single, central hub in the CRM. Create a single seller experience that tracks every prospect through the process.
- Automate prospecting to keep leads moving. Provide reps with AI recommendations to further customize their own workflow.
- Improve conversations with insights from emails and calls. Surface top leads automatically and focus on those most likely to convert.

Accessibility
Use CRM data from everywhere you work — efficiently
- Keep up with top prospects more efficiently with email templates and instant notifications for follow-up tasks.
- Write emails, check off to-do lists, send calendar links, use email templates, and update records via Workspace — all without leaving the web.
- Replace web-to-lead forms with AI-powered conversations. Connect buyers with relevant product information.

Conversation Intelligence
Get key sales engagement intel to close more deals — fast
- Use call snippets to surface key insights on individual opportunities. Uncover themes that impact team performance and take action with the right intel.
- Eliminate notetaking with automated transcripts that capture every word. Prompt next steps based on questions and generate action items from mentions.
- Personalize coaching to every seller with recommendations and conversation highlights. Share feedback directly in the call being reviewed with contextual comments.

Ready to take the next step with the #1 sales engagement platform?
Watch a demo to learn how the AI-powered features of Sales Cloud can help you engage prospects — and close deals fast.