See why Agentforce on Help was ranked the #1 Agentic Help Solution.

Setting the benchmark for enterprise software customer help.

The study uncovered key insights, including:

Agentforce on Help excels at issue resolution thanks to the Atlas Reasoning engine, with 1M+ support requests handled.
Data Cloud helps Agentforce on Help deliver unmatched personalization.
Multi-language support accelerates access, adoption, and scale.

Source: Agentic Support Services: Benchmarking Enterprise Software Customer Help, a commissioned study by Futurum on behalf of Salesforce, August 2025

Questions? Call us at 1-800-664-9073.

A tablet device shows the cover of the Futurum Report that ranked Agentforce on Help as the #1 Agentic Help solution.

First name Enter your first name

Last name Enter your last name

Job title Enter your title

Email Enter a valid email address

Phone Enter a valid phone number

Country/Region Select your country

By registering I confirm that I have read and agree to the Privacy Statement.

This field is required.

See why Agentforce on Help was ranked the #1 Agentic Help Solution.

Setting the benchmark for enterprise software customer help.

Fill out the form to read the study.