Join healthcare and life sciences leaders at Dreamforce 2024 in San Francisco, September 17-19.

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A platform that provides patient cards, Einstein recommendations, and calculated insights.

Build healthier connections on the #1 AI CRM.

When it comes to relationship management, we’re well-equipped. CRM is in our DNA, making customer experience, whether for a patient, member, or provider, our specialty. Our Einstein 1 Platform helps healthcare and life sciences organizations contextualize clinical and nonclinical data into a 360-degree view, automate processes, and synthesize actionable intelligence – all in real time.

These leaders trust Salesforce to power their health business.


Healthcare and life sciences organizations achieve remarkable results with Salesforce.

27 %
greater patient adherence*
Improve patient outcomes with connected care plans.
91 %
achieved positive ROI*
Build a healthier business with Salesforce solutions.
29 %
faster case resolution*
Experience expedited case resolution with Service AI.

Our purpose-built products power industry solutions.

Global analysts recognize Salesforce as a leader.

Salesforce for Healthcare and Life Sciences FAQ

It is our premier patient and member relationship software for healthcare and life sciences that harnesses the power and security of the cloud, and social and mobile tech. It delivers personalized engagement with a unified view, smart patient management, and a connected engagement experience.

Health Cloud is designed to be the engagement, data aggregation, and collaboration solution that complements current EHRs and clinical systems. Integrating EHR with Health Cloud can unlock a panoramic view of patients for smarter, personalized care.

There are a variety of ways to customize Health Cloud and we work with you to build a complete solution that addresses all your business needs. Plus, we ensure a level of scalability that promotes continued innovation.

Health Cloud helps you lower costs, drive whole-person engagement with integrated data, connect teams, and optimize interactions in real time from anywhere. It also improves productivity with curated automation and actionable insights.

Life Sciences Cloud helps biotech, pharmaceutical, and MedTech companies manage the complexities of developing and delivering life-saving devices and therapies, on an end-to-end engagement platform – from clinical to commercial.

Our partner ecosystem provides unique solutions for healthcare and life sciences. ISV partners extend and complement the Customer 360 for health. The AppExchange Healthcare and Life Sciences Collection features partner apps and experts that help companies use real-time patient and provider data better.