Source: Salesforce Customer Success Metrics Survey, conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary.
 
 
Small business CRM for up to 10 users
$ 25
USD/user/month*
(billed annually)
Complete service CRM for teams of any size
$ 75
USD/user/month*
(billed annually)
MOST POPULAR
Customisable CRM for comprehensive service
$ 150
USD/user/month*
(billed annually)
Unlimited CRM power
$ 300
USD/user/month*
(billed annually)
* All per user products require an annual contract.
 
 
 

With Service Cloud Lightning, we’re right there with customers every step of the way.”

JENNIFER HALL, SVP, CHIEF CUSTOMER CARE OFFICER, INTUIT
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