Colleagues across departments connect to expand their knowledge and reach. A sales rep posts a question on Chatter and people around the world respond — people she didn’t know, or know to reach out to.
Chatter, unlike other collaborative apps, connects people and data. Important records, such as top deals, key accounts, or even custom objects, are available in real time. We never have to hunt down information.
Tap into a network of resources, such as competitive tips and industry-specific updates. When an airline customer wanted to visit on short notice, everyone got up to speed for the presentation with Chatter.
“An outsourced Tier-1 rep had a difficult case, so she posed the question to her Salesforce Chatter support skills group and was able to quickly collaborate with a Tier-2 member on my team who has a similar case.”
Salesforce Chatter allows the advantages of social networking to work for your business. It is the ultimate collaboration software solution that connects people and information at the speed of social. Productivity? Check. Innovation? Done. Knowledge-sharing? Got it.
The Chatter social network for business allows employees, partners, and customers to communicate and produce in a secure social environment. The easy-to-use platform brings out great ideas from anyone, so you can improve your R&D opportunities. Marketing can collaborate on collateral, agents and customers can sort out service issues together, and your entire sales team can find new efficiencies and opportunities.
If you are ready to extend the walls of your business into a far reaching community, contact Salesforce for a free demo.
Chatter Mobile: See what Chatter on mobile can do for you and your business when you‘re on the move.
Salesforce Files: Put documents, videos, or presentations at the center of sales, service, and marketing. Accessible from anywhere, files are always current to increase productivity and the reuse of valuable assets.
Connect to Business Processes: Create support cases, update sales opportunities, approve project funds — all from within the community. Connect data and records to internal systems to maximize efficiency and eliminate errors.
Chatter Network Groups: Create groups for your team, an event, a new account, or a campaign. Share files and records, integrate video, and even invite customers.