Field Service Pricing

Explore our solutions designed to support any and all field service roles.

Find the right Field Service option for your business needs.

Dispatcher

Intelligent Dispatch Console built directly in CRM.

$ 165
user / month
USD (billed annually)
  • Scheduling and Optimization
  • Resource and Work Management
  • Workflow Automation

Technician

Mobile toolkit to empower frontline teams.

$ 165
user / month
USD (billed annually)
  • Mobile Productivity Tools
  • Workflow Automation
  • Offline capable

Contractor

Empower 3rd party Field Service professionals.

$50 user/month or $20/login
USD (billed annually)
  • Mobile for work orders, cases, contracts
  • Mobile Productivity Tools

Contractor Plus

Empower contractors to serve and generate revenue.

$75 user/month or $30/login
USD (billed annually)
  • Cross-sell and upsell for revenue generation
  • Mobile Productivity Tools

Compare editions and top features.

Dispatcher

$ 165

user/month

Technician

$ 165

user/month

Contractor

$ 50

user/month

Contractor Plus

$ 75

user/month

Work Orders

Appointment Booking

Asset, Inventory, and Product Tracking

Opportunities

Android and iOS Mobile App

Optimization

Dispatcher Console

Service

Field Service Plus

Get the field service bundle that combines both Technician/Mobile Employee and Dispatcher along with all Service Cloud and Sales Cloud functionality.

Starting at $ 220 USD/user/month* (billed annually)

  • Work Orders
  • Book Appointments
  • Asset, Inventory and Product Tracking
  • Mobile App Available on Android and iOS
  • Optimization
  • Dispatcher Console
  • Cross-Selling and Upselling

Extend the power of Service Cloud with these related apps and add-ons.

Next, choose the Success Plan right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Standard Success Plan

Explore self-guided resources.

  • Online learning to upskill teams
  • Global Trailblazer Community

Premier Success Plan

Fast track your success now with easy and expert guidance.
Access to 24/7 support
  • Expert coaching and education
  • Tailored assessments
  • Bundled with Unlimited Edition

Signature Success Plan

Maximize ROI with proactive, personalized expertise.

  • Designated Technical Account Manager
  • Proactive monitoring
  • Key event management
  • Fastest 24/7 support response times

Maximize ROI with the world's #1 Success Ecosystem.

From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realize the full potential of your Salesforce investment.

* All per user products require an annual contract. Above pricing available on Enterprise Edition. Unlimited Edition versions of Dispatcher and Technician are $300/user/month and Field Service Plus is $350.

** Monthly logins-based Contractor and Contractor+ licenses available. Please contact a sales representative for detailed pricing information.

NOTE: Field Service requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Plus bundle, as it includes the Service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.

Dispatcher and Technician licenses may not be used for a contact center, call center, or customer case management application. Field Service Plus may be used for those applications.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.