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Headless Sales
Meet your sellers
where they work.
where they work.
Bring Sales Cloud into the AI interface your teams already work in. Equip sellers with intelligent skills to run their entire sales motion—grounded in your business context, worklfows, and enterprise-grade governance.
Bring the power of Sales Cloud to any AI interface
Powered by Headless 360, Salesforce’s secure MCP connection brings your entire data ecosystem directly into leading AI workspaces—delivering real-time context and execution for your reps, while automatically syncing every action back to Salesforce.
Dive deeper into Sales Cloud where your team is working.
Slack
Run your entire revenue motion without ever leaving Slack.
Coworker
Agentforce Coworker knows your business, from CRM data and active service cases to your deepest workflows.
Claude
Reason across your system data, bringing forward the right answer and action, instead of navigating to find it.
Gemini
Set up the Sales Cloud Agent for Gemini, step-by-step.
ChatGPT
Set up the Sales Cloud ChatGPT App, step-by-step.
Drive revenue growth with Sales Cloud — the #1 agentic platform for sales.
Sales Cloud powers your entire sales process, bringing AI agents and human reps together at every step to unlock your team’s full potential. With AI-powered automation eliminating manual work and freeing up valuable time, reps are free to focus on higher-value relationships and deals, driving greater productivity and revenue.
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Headless CRM FAQs
Yes. Sales Cloud is built on our headless architecture, so all your Salesforce capabilities (data, apps, workflows, agents, and the governance around them) travel to whatever AI surface you've already invested in, not just our native interface.
Powered by Headless 360 and our secure Model Context Protocol (MCP) Servers. You can connect Sales Cloud skills inside leading AI workspaces with built-in integrations, keeping permissions and data access consistent no matter which interface you're in.
"Headless" simply means your CRM data, intelligence, and workflows are decoupled from the standard Salesforce browser tab. Instead of forcing reps to log into Salesforce to run their sales motion, the underlying platform engine connects natively into external AI workspaces—giving sellers access to the their core Salesforce capabilities and trust, right inside the tools they're already working in.
Yes. Sales Cloud runs on Headless 360, our governed access layer — governance travels with it, so every sales agent, on every surface, automatically inherits field-level security, sharing rules, audit trails, and Trust Layer compliance. Additionally, critical actions like updating records or logging deals require human confirmation—giving your business complete control over every write action.