Enhance your Salesforce success with the Customer Success Score. Learn how >
 
 

Running your business requires sophisticated solutions.

Who can help?

The Signature Success Plan helps you clear a path for innovation and run at peak performance with a go-to advocate, specialized programs, and the fastest support.*
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*Includes all features of the Premier Success Plan.
Graphic showing additive nature of Success Plans across Standard, Premier, & Signature.
 

Achieve your critical data and AI goals together with a proactive, personalized partnership.

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Ensure your solution is trusted, easy, and adaptable.

The right insights at the right time can make all the difference. Partner with our highly skilled technical experts and use innovative tools like the Customer Success Score and Proactive Monitoring to stay ahead.
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Enhance your strategy to confidently drive adoption and innovation.

Partner with your Customer Success Manager (CSM) to develop an ongoing Success Path based on AI-driven recommendations from your Customer Success Score. Enhance your team's ability to use Salesforce more effectively with free instructor-led training and industry best practices from Salesforce experts.

Design an effective and scalable platform backed by data and insights.

Engage in Technical Health and Specialized Architect Reviews to develop solutions that deliver fast outcomes and evolve with your business. Continually discover new ways to improve Salesforce efficiency with proactive guidance from your CSM.

Anticipate and resolve issues with highly skilled technical experts at Salesforce.

Prepare for key business initiatives and minimize disruptions with 24/7 Proactive Monitoring, Key Event Management, and 15-minute response times from our top technical support specialists. Speed up development with robust developer code reviews for up to 5,000 lines of code.
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Key features of the Signature Success Plan

 

Customer Success Manager

Collaborate with your designated Customer Success Manager, your go-to advocate, who provides proactive expertise and personalized recommendations tailored to your business needs.

Virtual Instructor-Led Training

Enable your teams to be more efficient and maximize product functionality with 1- to 5-day immersive classes that deep dive into product- and role-based topics. Register for any available seat in the catalog of public classes.

Specialized Architect Reviews

Work with in-house Salesforce architects to review, maintain, and enhance your Salesforce platforms, resolving design challenges and uncovering opportunities for maximum technical health and business scalability.

Fastest Technical Support

Your business doesn't stop after hours, and neither does Signature Support. Our technical experts are here for you 24/7, including holidays and weekends, with 15-minute response times for critical business-stopping issues.
 

Learn how a proactive, personalized partnership drove critical business impact.

 
Business benefits of the Signature Success Plan:
 
104%

Return on Investment (ROI) for Signature customers, incremental to the Premier Success Plan ROI*

4,500 hrs

Saved developer, admin, and analyst time per year*

$3.6 M

Gained in end user adoption and efficiency over three years*

60%

Reduction in platform interruption time*

*The Total Economic Impact™ Of the Salesforce Signature Success Plan, a commissioned study conducted by Forrester Consulting on behalf of Salesforce, September 2024. Results are for a composite organization representative of interviewed customers.
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Questions? We’ll put you on the right path.

Find out how our Salesforce Success Plans can help you reach your goals faster.

 
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Or call 1-800-664-9073