The most innovative companies run on Slack and Salesforce
Slack is now included with every new Salesforce org. No setup required. Learn more
Anthropic
Box
Open AI
Getting started with Slack
How does Slack work with Salesforce?
What else can Slack do for my team?
How do I grow my small business with Slack?
What's New in Slack
The latest product news, feature drops, and thought leadership on Slack for Salesforce customers.
September 2026
Slack: The Front Door to the Agentic Enterprise
Dreamforce 2026 announcement brings Slackbot into channels and Salesforce, turning conversations into a single AI-powered interface for work.
September 2026
Welcome to Slackforce
Introducing Slackforce Surfaces: Transform data from Salesforce and beyond into rich interactive experiences inside of Slack.
August 2026
Say Hello to Slackbot’s MCP Client
Every app your team uses, now connected through Slackbot. Sign documents, update tickets, and review dashboards — without ever leaving the conversation.
May 2026
Meet the new Slack
Transform your company intelligence into Action, all where your teams work in Slack.
May 2026
Introducing Today: Your Intelligent Daily Briefing in Slack
Slack's new Today view gives you an AI-generated daily briefing: your agenda, top priorities, and open tasks — all before your first meeting.
See what Slack can do for you
Slack and Salesforce
Slack surfaces the right records, people, and agents — exactly when it matters.
Agentforce
Put AI agents to work directly in your channels.
Sales Cloud
Close deals faster with Agentforce and your CRM in Slack.
Service Cloud
Resolve cases without leaving the flow of work.
Marketing Cloud
Run campaigns and see audience trends without switching tabs.
Tableau Next
See your data, discuss it, and act on it from the same place.
More ways to work, right inside Slack
Beyond messaging — connect your data, apps, agents, and team members in one place.
AI-powered Teamwork
Close deals to move projects forward with your people and AI agents together.
Slackbot
Meet your AI teammate that already knows your business.
Platform
Build, deploy and securely scale every solution, from custom apps to trusted partner tools.
CRM in Slack
Everything your growing team needs is here, right out of the box.
Where real work happens
312
%
ROI
Independent research from Forrester proves Slack turns AI investment into measurable business returns. 1
20
hrs
per week saved by heaviest Slackbot users
Slackbot is the AI teammate that knows your business, helping your team get more done, faster, and without leaving Slack. 2
2.9M
MCP tool calls per week
Your team's new way of working is already here. Agents in Slack are getting things done at a scale no one could manage alone.
49
%
productivity increase
When Salesforce and Slack work together, teams move faster. Update records, route cases, and trigger workflows — all through conversation.
1 based on product usage data
2 based on internal Salesforce usage of Slackbot
Using Microsoft? 76% of Slack customers do too!
Teams is a solid enterprise tool for meetings, calls, and calendars. But it doesn't connect well to the rest of your business — including Salesforce. Slack brings your people, data, apps, and agents together in one place, so everything works better for you, including Microsoft products. See what makes Slack different, and how the two can work side by side.
Explore more about working in Slack
Guide
10 Ways to Make Your Work Life Better with Slack
White Paper
How Conversational Context Improves Productivity for Knowledge Workers and Developers
Guide
How to Get Started With Agentforce in Slack
Guide
10 Ways Teams Move Faster and Work Smarter with Slackbot
Ready to take the next step?
Get started with Slack for free.
Fast setup, zero commitment.
Already using Salesforce?
Learn how to connect a free Slack workspace to your Salesforce instance today.
Talk to a sales rep
Schedule a custom demo, see pricing details, and get answers to your questions.
Slack FAQs
Slack brings your deal team, your Salesforce data, and your AI agents together in one place. Instead of hopping between tools, reps can see opportunity details, loop in the right stakeholders, and get instant answers from Slackbot — all inside the channel where the deal is actually happening. That means faster reviews, fewer status update meetings, and deals that move at the speed of conversation.
Slack connects with Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Agentforce, plus Slack-native Salesforce apps for approvals, record notifications, and workflow automation. If it's a Salesforce record or process, there's a good chance you can bring it into Slack.
Yes! Slackbot can create and update Salesforce records right in a conversation, without having to switch to another tab. Every change goes through human-in-the-loop confirmation before it saves, and admins control which objects are eligible. On top of that, Salesforce Channels — dedicated Slack channels tied to a specific record (Opportunity, Account, Case, etc.) — let teams view and edit that record's data, with every conversation about it archived directly on the record.
Salesforce Flow has native Slack actions that admins or developers can drop into any Flow — for example, auto-creating a deal channel when an opportunity changes. Going the other direction, Slack Workflow Builder can trigger steps that read or write Salesforce records with no code required. Flow-based Salesforce approvals also now run natively in Slack, complete with approve/reject actions inside the channel.
Just tell Slackbot what changed in plain language ("Update the Acme opportunity stage to Negotiation") and confirm the change when it asks. If the record has a Salesforce Channel, you can also use the quick actions right in that channel to update fields, resolve cases, or advance stages.
Yes. Approval requests can post directly into Slack with approve/reject buttons built in, so approvers can act in seconds without logging into Salesforce.
This page is provided for information purposes only and subject to change.
Products may not be available in all markets.
For product availability contact a sales representative.