Financial services pioneer accelerates growth with sharper insights, smarter processes and a faster sales cycle
The customer base has grown. The product portfolio has multiplied. The internal team has expanded. But Ebury➚ still has more growth ambitions to fulfill. And, thanks to Salesforce, it’s taking the financial services world by storm. “With Salesforce, we can scale more rapidly and manage a much larger portfolio of clients,” said Paolo Giabardo, UK Country Manager at Ebury.
The company, which provides tailored currency services and flexible business funding, is currently growing by more than 100% year-on-year. And so too is its client data. “As a financial services company, we are data driven,” explained Giabardo. “With the Salesforce solutions, we can capture every bit of business data that comes in and goes out, which means it can be easily accessed and analysed.”
Ebury implemented Service Cloud➚ in late 2014. Although the company already had a CRM solution, it lacked the sophistication and integration necessary for such a rapidly growing business. “Salesforce is the CRM platform of choice in the financial services sector,” said Giabardo. “Its ability to connect with our other technologies was a key factor in our decision.”