IT security is a board-level issue for every business - it’s no longer just large enterprises that are vulnerable. Increasingly, smaller organizations are also targets for malware, ransomware, and other cyber-attacks. They need the right tools and capabilities to protect themselves, but these solutions must be affordable and easy to maintain for organizations with limited resources.

Devolutions helps small to medium sized businesses (SMBs) across the globe protect their systems and data with enterprise-standard security solutions. Its software includes specialist solutions for remote desktop connections, password management, and privileged access management. As well as working directly with SMBs, Devolutions also sells to a network of managed service providers.

When Devolutions was smaller, making decisions based on gut feeling was an appropriate strategy, but as the organization has grown, its management team was keen to take a more data-driven approach. For example, the company didn’t have visibility of ROI on its marketing efforts, and was keen to gain a greater understanding of how much it should be investing in each campaign.

After researching the marketing solutions that could provide this visibility, Devolutions rolled out Marketing Cloud in January 2021. Following its success, the company went on to deploy Service Cloud, Sales Cloud, and Tableau CRM. With Salesforce, Devolutions has put the customer at the heart of its marketing, service, and sales operations to simplify processes, enhance efficiency, and boost engagement. The integrated platform has helped Devolutions to: