Introducing artificial intelligence (AI) that proactively triages problems, predicts time needed to resolve them, and empowers reps with recommended solutions. It’s also built right into Salesforce. Now, that’s smart service.

 
 

Help your support agents solve customer problems faster by putting the right tools at their fingertips.

Give your customers access to the answers they need to solve problems on their own terms and timeline.

 

Get more insight into your customers’ behavior so you can personalize service and predict future needs.

Support customers wherever they are — phone, email, social media, apps, or any other channel.

 
 
 

With Service Cloud Lightning, we’re right there with customers every step of the way.”

Jennifer Hall, SVP, Chief Customer Care Officer, Intuit
 
Complete service CRM for teams of any size
$ 75
USD/user/month*†
(billed annually)
MOST POPULAR
Customizable CRM for comprehensive service
$ 150
USD/user/month*†
(billed annually)
Unlimited CRM power
$ 300
USD/user/month*†
(billed annually)

* All per user products require an annual contract.
† Canadian pricing available upon request

See firsthand how Salesforce is revolutionizing customer service with a free Service Cloud trial.  You can also join our Success Community to learn from other users, and help your business thrive.

OR CALL 1-800-667-6398