Businesses see a 34% increase in overall customer satisfaction when using Salesforce


Say goodbye to “hold, please” with the only AI-powered service platform designed for the modern era.


Deliver an omni-channel customer experience.

Connect every channel with a platform for consistent, convenient service.

Salesforce for Service is named a leader 9 years running.


Empower agents and managers with an AI-powered platform.

Reach new levels of productivity and operational efficiency.

Unlock legacy customer data for a unified, 360-degree customer view.

Surface legacy system data and connect with sales, service, and marketing to drive agent efficiency and customer success.

Connect your entire mobile workforce.

Drive productivity with a mobile-first experience for field technicians on a unified platform.

Adapt service to business needs quickly.

As customers change, your business needs to change, too. Our agile platform helps keep service operations as efficient as possible.

See how easy it is to blaze a trail with Service Cloud.



You have business needs. We have the gear.

Small business CRM for up to 10 users
$ 25
(billed annually)
Complete service CRM for teams of any size
$ 75
(billed annually)
Customizable CRM for comprehensive service
$ 150
(billed annually)
Unlimited CRM power
$ 300
(billed annually)

* All per user products require an annual contract.
† Canadian pricing available upon request




With Service Cloud Lightning, we’re right there with customers every step of the way.”

Jennifer Hall, SVP, Chief Customer Care Officer, Intuit

Take this free guided tour of Service Cloud.

Find out what Service Cloud does, how it works, and why it will revolutionize your company's whole approach to customer service.