Deliver more intelligent, personalized customer service with Service Cloud Einstein.


Help your support agents solve customer problems faster by putting the right tools at their fingertips.

Give your customers access to the answers they need to solve problems on their own terms and timeline.


Get more insight into your customers’ behavior so you can personalize service and predict future needs.

Support customers wherever they are — phone, email, social media, apps, or any other channel.

Complete service CRM for teams of any size
$ 75
(billed annually)
Customizable CRM for comprehensive service
$ 150
(billed annually)
Unlimited CRM power
$ 300
(billed annually)

* All per user products require an annual contract.
† Canadian pricing available upon request


With Service Cloud Lightning, we’re right there with customers every step of the way.”

Jennifer Hall, SVP, Chief Customer Care Officer, Intuit

Introducing artificial intelligence (AI) that proactively triages problems, predicts time needed to resolve them, and empowers reps with recommended solutions. It’s also built right into Salesforce. Now, that’s smart service.

Find out what Service Cloud does, how it works, and why it will revolutionize your company's whole approach to customer service.

OR CALL 1-800-667-6398