Introducing artificial intelligence (AI) that proactively triages problems, predicts time needed to resolve them, and empowers reps with recommended solutions. It’s also built right into Salesforce. Now, that’s smart service.
Salesforce customer experience software gives your customers the answers they want whenever they want them. From call center management and live chat with an agent to knowledge bases and self-service communities, Service Cloud has you covered. See why Sales Cloud is Canada’s #1 customer service CRM.