Forrester Consulting interviewed Salesforce customers that made the move from Classic to Lightning Experience. Forrester found that a composite organization based on these customers saw a positive net present value (NPV) of $3.4M with an ROI of 341%.
Salesforce conducted our own research in May 2017 on the benefits of switching to Lightning. Over 500 individuals across companies responded, and based on that research we produced a Lightning Value Calculator to help you estimate the business benefits of making the switch.
The Lightning Experience is our reimagined, flexible, CRM experience designed to boost productivity. In this e-book, learn how we strategically drove excitement for this technology shift as we took on the task of enabling 100% of our employees to work in the Lightning Experience.