Introducing our biggest Commerce release yet

Increase conversion and basket sizes with agent-led guided shopping experiences on your storefronts that take shoppers from discovery to checkout and post-purchase with a single conversation.

Go beyond keywords to seamlessly connect shoppers with what they want. Agentic Commerce Search uses real and simulated shopper data to deliver real results: a 13% increase in conversion rates and a 17% jump in add-to-cart rates. Power AI-driven discovery across your site and shopper agents. Available with B2C Commerce or standalone with any ecommerce platform.

Surface your products in conversational AI search results to drive high-intent traffic and new revenue. With a native integrations for ACP and UCP, shoppers can seamlessly discover products, checkout, and get order support.

A new storefront for B2C Commerce that gives you enterprise power with out-of-the-box simplicity. It’s quick to launch and easy to manage, fast and high-converting out-of-the-box, and built to be AI-first. Existing storefronts (Site Genesis, SFRA, PWA Kit) remain fully supported with no end-of-life date.

Reduce custom development with installable, plug and play apps in Business Manager for Storefront Next.

Drastically reduce developer onboarding and implementation timelines with an open source AI toolkit that includes a unified CLI, MCP Server, IDE plugins and Agent Skills for AI assistants (like Claude Code, Cursor, GitHub Copilot, and others).

The days of clicking through Business Manager menus to execute merchandising tasks are over. The Merchant Agent brings natural language automation to your back office letting merchandisers organize catalogs, sort products, create boost and bury rules — all by describing what they want in natural language to an AI agent working alongside them.

A central workspace in Business Manager to easily manage and orchestrate content across pages to power personalized and dynamic commerce experiences.

Unify real-time product performance insights with streamlined bulk enrichment tools to maximize sales and catalog discoverability.

A centralized, data-driven workspace that empowers merchants to maximize sales and product discoverability by turning real-time insights into immediate, high-conversion actions.

Turns campaigns into conversions with unified data, consent, and templates across marketing and commerce.

If you want to lower cart abandonment, it’s critical to optimize the final steps of the checkout process. For teams using Salesforce Payments, this release offers code-free control over the storefront checkout experience.

Connect B2C Commerce and Salesforce Orgs natively with a few clicks, securely unifying your data and unlocking Agentforce and cross-cloud experiences without custom integrations.

A native sync that automatically creates a Person Account in Salesforce for every registered shopper - one unified identity that unlocks 360-degree customer context and autonomous Agentforce actions.

Comprehensive event tracking for Account Manager audit log events in Log Center, making it easier to monitor and analyze changes made to users, API clients, and organizations in Account Manager.

Automatically extending the eCDN to every new On-Demand Sandbox (ODS), bringing production-parity CDN capabilities to sandboxes out of the box using Default Domain. This enables teams to test security rules, composable storefront routing and CDN performance on ODS before going live.

A unified configuration zone in Business Manager replaces the old per-feature eCDN configuration pages, and Trusted IPs are automatically migrated to a more expressive Custom Rules + Managed IP Lists model.

Launching a B2B commerce buyer experience has never been faster. By pairing modern AI coding agents like Claude, with a new headless reference architecture, and high-scale APIs, companies can go beyond rigid portals. In just 30 minutes, you can deploy a next-generation agentic buyer experience.

Empower buyers with AI-powered Buyer Agents for agentic discovery, and automate merchandising using natural language driven by data-backed insights.

B2B Commerce offers the market’s most comprehensive and feature-rich platform, equipping businesses of all types to operate effortlessly. Built specifically for B2B companies and natively connected to Salesforce, providing customers of all sizes the tools to scale with ease.

The era of manual fulfillment rule maintenance is over. Agentic Order Management lets merchants use natural language prompts to dynamically adjust order routing in real-time — proactively managing disruptions like damaged inventory or underperforming nodes before they impact customers.

The largest enterprise merchants need infrastructure that can grow with them. This summer, Omnichannel Inventory delivers massive scale improvements: 7,000 locations (7x increase) and 200 million inventory records (5x increase), supported without technical constraints.

Evaluates every eligible fulfillment location and selects the one that minimizes total cost-to-serve while still meeting the customer's delivery promise. Enterprise-grade observability, security, and event-driven architecture giving commerce teams the infrastructure they need to operate proactively at scale.

Provides a highly accurate, performant, and scalable commerce delivery service that gives merchants flexibility in how they configure and implement delivery estimation logic.

Merchants can now modify unfulfilled orders directly — adding items, updating delivery groups, changing line item quantities, and performing up to 100 changes per transaction.

We're turning Slack into the primary operational interface for fulfillment. By bridging headless OMS with Agentforce, you can access critical order operations information where teams work, eliminating context-switching.

Provide real-time order visibility and fulfillment orchestration through natural language, enabling AI agents to query, update, and resolve order issues through a headless architecture to connect to any channel where your organization works.

Unified customer, product, inventory, and orders across POS, Commerce, OMS and Loyalty—delivering consistent, omnichannel experiences.

Your Store. Your Hardware. Now on iOS, Android, and Windows. POS leverages Hyperforce infrastructure to deliver faster rollouts, lower TCO, and enterprise-grade scalability.

Built on open APIs, our system works with whatever payment processor, gift card, or registry you already use. You can plug in tools like Aurus and Vertex immediately, letting you get started quickly and stay flexible as you grow.

Unify data and operations for autonomous discovery, frictionless post-purchase journeys, and precision fulfillment that transforms efficiency across every store.