Discover what’s possible in Agentforce City

CaixaBank implemented
Data 360, Financial Services Cloud, and Agentforce to streamline the mortgage journey for customers and employees.

With Agentforce, DeVry is now able to respond to students 24/7 with meaningful conversations that provide the right information at the right time.

Agentforce handles customer cancellations in seconds on their website and provides always-on HR, IT, operations, and finance expertise to employees right in Slack.

Agentforce will provide fast, accurate answers to members and develop the sales pipeline, 24/7.

Agentforce reasons across unified data in real time and takes action, providing consistent answers and automating actions across every channel.

Agentforce provides real-time wayfinding and FAQs to enhance passenger support and satisfaction and helps teams deliver faster, more tailored service.

With a 311 system powered by Agentforce, they’re handling more resident requests with greater efficiency 24/7.

Lennar is actively moving toward an end-to-end Agentic Enterprise, where every phase of their operation — sales, mortgage, warranty, service, and even associate workflows — is agent-first.

With Agentforce, lululemon will soon be able to connect customer data and real-world context to power AI agents that make smart, situational product recommendations without losing the brand’s trusted, human tone.

Agentforce provides a self-service path to migrate 500,000 prepaid customers to better plans.

With Salesforce, Pandora built a Personal Shopper Agent that starts with a simple conversation, and then recommends pieces with the same warmth as in-store.

Agentforce handles an estimated 40% of routine customer inquiries so the service team can prioritize complex learner needs.

Agentforce will give every retailer instant assistance for basic-level inquiries on order status, products, promotions, and inventory.

Agentforce resolves 37% of customer support cases with always-on assistance and brings self-service IT to Slack, handling tickets, onboarding, and daily requests from employees.

Agentforce will give patients timely answers for non-clinical questions on their terms, while staff gain bandwidth for in-depth service.

With a unified platform, Volkswagen Group envisions hyperpersonalized experiences at scale with Agentforce.

Agentforce plugs into their stack to make sense of live data and handle complex jobs from start to finish, while a human always has the final say.