Imagine a place where, everywhere you look, humans and agents are working together. This year at Dreamforce, visit Agentforce City in Moscone North to immerse yourself in brands of every size and industry driving the future of customer success.
Want to win a $1,500 gift card? Scroll to the bottom for sweepstakes instructions.
Agentforce handles customer cancellations in seconds on their website and provides always-on HR, IT, operations, and finance expertise to employees right in Slack.
Agentforce will provide fast, accurate answers to members and develop the sales pipeline, 24/7.
Agentforce provides real-time wayfinding and FAQs to enhance passenger support and satisfaction and helps teams deliver faster, more tailored service.
With a 311 system powered by Agentforce, they’re handling more resident requests with greater efficiency 24/7.
Agentforce provides a self-service path to migrate 500,000 prepaid customers to better plans.
Agentforce handles an estimated 40% of routine customer inquiries so the service team can prioritize complex learner needs.
Agentforce will give every retailer instant assistance for basic-level inquiries on order status, products, promotions, and inventory.
Agentforce resolves 37% of customer support cases with always-on assistance and brings self-service IT to Slack, handling tickets, onboarding, and daily requests from employees.
With a unified platform, Volkswagen Group envisions hyperpersonalized experiences at scale with Agentforce.
See how the airport will use AI to personalize experiences for 83 million passengers per year.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
With Agentforce, reMarkable delivers 24/7 customer service and employee IT support in Slack.
The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Starting October 14, 2025 at 8am PST, go to our sweepstakes post on Instagram or X and leave a comment with:
