Attending Dreamforce? Join us in the Campground of Moscone North for guided and self-serve tours of Agentic Enterprise City.
Welcome to Agentic Enterprise City
Here at the most exclusive ZIP code in all of Dreamforce, our customers are turning their big ideas into real-world wins. Come see what they did. Leave imagining what you’ll do.
Four reasons to visit. Zero reasons to miss it.
See, hear, and interact with AI agents in real-world scenarios that make agentic AI click — and make it easier to imagine what you could do with it.
Skip the hypotheticals and see how customers are putting agentic AI to work today, with real use cases and results to prove it.
Get inspired by 25 global brands across industries, each with a different take on putting humans, agents, and platforms to work.
Check out Agentic Enterprise City Sept. 15-17 for your chance to win a $1,000 gift card — scroll down to see how to enter.
Meet the neighbors
Get to know the brands of Agentic Enterprise City.
Agibank
With Agentforce on WhatsApp, Agibank customers receive end-to-end support for key financial needs, including loan application status, credit limit inquiries, installment prepayment, and more.
Arizona State University
Agentforce makes it easy for students to navigate campus life at the nation’s largest university with on-demand support for everything from enrollment and registration to financial aid.
AT&T
Agentforce turns AT&T’s enterprise data into real-time customer insights and recommendations, helping retail experts deliver faster, personalized experiences.
Canada Goose
Agentforce deflects routine WISMO, warranty, and FAQ inquiries across messaging and voice, leveraging trusted customer and operational data to deliver fast, accurate support, while seamlessly escalating purchase-intent conversations to a live Style Expert for the premium, personalized service Canada Goose is known for.
Crocs
Agentforce makes shopping fun with super agent Rivet, which orchestrates specialized AI agents for product discovery, tailored recommendations, and support across digital and voice.
CVS Health
Agentforce answers Caremark members' prescription order status questions on demand, and Slack swarms bring specialists to reps without transferring the member.
Engine
Agentforce helps Engine travelers manage trips in seconds, resolving 50% of chat inquiries across hotel, flight, and car rental, while Slackbot supports employees companywide — all grounded in trusted, relevant context from Data 360.
Fisher & Paykel
Appliance issues are resolved faster with Agentforce, which powers connected support across self-service, field service, and the contact center with on-demand product expertise.
Formula 1®
With Agentforce, F1® brings 831 million fans closer to the action — instant, conversational answers on rules, regulations, races, and teams that are personalized and in the F1 brand voice.
IBM
Slackbot serves as the intelligent front door into IBM's unified sales and service GTM operating system — giving sellers and service reps real-time CRM insights from Agentforce, Data 360, and Tableau Next, all without leaving Slack.
Live Nation
Fans spend more time enjoying the show thanks to Agentforce, which provides support across 120 venues and keeps concert-goers informed every step of the way.
L'Oreal
Agentforce turns routine consumer requests into brand-aligned conversations, tracking orders and troubleshooting AirLight Pro devices in real time.
Pearson
Learners, educators, and professionals get fast, trusted support from the Pearson Virtual Assistant, powered by Agentforce, which answers questions and takes action across chat and voice, from tech support and order tracking to invoices and returns.
SaaStr
Agentforce turns every event into an autonomous growth engine by re-engaging warm leads, qualifying sponsors, and curating agendas that drive meaningful connections.
SharkNinja
Agentforce guides SharkNinja consumers from shopping to setup with always-on support, personalized product recommendations, and interactive unboxing — grounded in trusted consumer and product context on a unified Agentforce Commerce foundation.
Sammons Financial Group
Agentforce Voice gives Sammons customers 24/7 support, securely answering case status and policy value questions in real time.
Takeda
AI agent AIMI helps Takeda's medical information teams respond to HCP inquiries with accurate, citation-backed answers by retrieving relevant clinical and medical content.
Xero
Customers get faster support with Agentforce resolving 60% of inquiries, while SDR agents generate pipeline and Claude Code autonomously improves agent performance via agentic loops.
More on the way!
Check back for a deeper dive into the innovations showcased for every brand in Agentic Enterprise City.
Last year was big. This year is bigger.
Take a look back at the experience that got Dreamforce 2025 buzzing — and get a taste of what’s coming next.
Want $1,000?
Here's your chance.
From September 15-17, 2026, you could win a $1,000 gift card by dropping a comment on our sweepstakes reel on Instagram or X, and include:
- An agentic solution description of your favorite Agentic Enterprise City company
- Two handles: The company and @Salesforce
- Two hashtags: #DF26 and #SFsweepstakes
- Optional: Double your chances by tagging 3 friends in a second comment
Two winners will each receive a $1,000 gift card. One winner will be selected from eligible Instagram entries and one from eligible X entries. Enter on both channels to double your chances of winning; however, each person is eligible to win only one prize. Check back on September 15 for links to the Sweepstakes posts.
