Several nonprofit activities with volunteers.
Salesforce for Nonprofits

Over 60,000 Nonprofits trust Salesforce with their mission

The #1 Agentic CRM for nonprofits unites teams, data, and AI agents to support operations at scale. Connect fundraising to outcomes and prove the value of every donation.

Fund your mission. Deliver your programs. Measure your impact.

Make A Wish Customer Story

One platform, more wishes: Make-A-Wish harnesses data to change lives.

See how nonprofit organizations maximize their impact with Salesforce

Nonprofits maximizing impact with Salesforce

96 %
achieve positive ROI*
Get the best return from your technology investment
96 %
satisfaction with Salesforce*
Buy well, buy once.
39 %
decrease in time spent on manual or repetitive tasks*
Increase staff capacity

Unite nonprofit teams on one integrated nonprofit AI CRM platform

Our unified platform empowers teams with a 360-degree view of every stakeholder. This integrated nonprofit software approach fosters seamless collaboration across fundraising, programs and outcomes, and marketing, driving efficiency and deeper impact for your cause.

Learn more: Fundraising

Fundraising

Grow income with data intelligence and insights.

Learn more: Nonprofit Marketing and Engagement

Nonprofit Marketing and Engagement

Know and expand your community with personalized experiences.

Learn more: Program and Outcome Management

Program and Outcome Management

Deliver powerful programs at scale and supercharge your outcomes.

Learn more: Nonprofit IT Operations

Nonprofit IT Operations

Connect your organization on one secure platform for easier collaboration, increased productivity, and deeper insights.

Grantmaking screens in Salesforce

Grantmaking

Track, manage and deliver funding programs.

An image of a screen showing Volunteer Management data

Volunteer Management

Easily set up, manage, and track everything that matters to your volunteers and your organization

Fund, deliver, and measure impact with Nonprofit Cloud

A dashboard showing the benefits disbursements of previous year, current year (to date) and of this month.
Product

Nonprofit Cloud — built for impact

Bringing fundraising, programs, volunteer management and outcomes together in one place.

Become an agentic nonprofit

Humans and agents work inside the systems that run your nonprofit. The result: faster decisions, stronger relationships, and non-stop impact.

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System of engagement

Where work happens — for humans, agents, and headless platforms alike

The AI work platform connecting people, data, apps, and agents with Slack.

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System of insight

Where data becomes understanding — and where understanding becomes action

Bring together reasoning, analytics, and AI-powered analysis with Tableau.

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System of agency

Build, deploy, and govern enterprise-grade agents with confidence

Create agents your way — with clicks, code, or both. Deploy with confidence as IT have the security controls and monitoring tools to scale AI across your organization.

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System of work

Where teams work, agents work too — resolving cases and driving income

Nonprofit Cloud help agents and humans drive end-to-end value for every part of your organization

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System of context

Turn fragmented data into trusted context for humans and agents

With Data 360, data from across systems is unified eliminating data silos and ensuring decisions are grounded in real-time context.

Employees from a nonprofit organization working on a system.

Enjoy discounts for nonprofits

Eligible nonprofits get access to industry-specific technology, community, and nonprofit pricing through the Power of Us program.

  • Review the eligibility guidelines to see if you qualify
  • Login to the Power of Us portal with your Trailblazer ID to submit your application
  • Once approved, select the product you’d like or just take advantage of discounts
Employees from a nonprofit organization working on a system.

Connect with the nonprofit trailblazer community

Join thousands of Nonprofit Trailblazers and Agentblazersconnecting and learning from each other every day. Trailblazers are truly the heart and soul of Salesforce. Everyone who wants to innovate and deliver success with Salesforce can be a Trailblazer. Whether you’re looking to share best practices, find nonprofit CRM solutions to common challenges, or simply connect with individuals who share your passion, our Nonprofit Trailblazer Community is here to support and inspire you. Together, we can achieve more!

Kathryn McCarthy, CEO and President, Pacific Clinics

What has set our relationship with Salesforce apart is the sense of partnership. We took a complicated situation and made it simple and accessible for our teams. It’s really a game changer for us.

Kathryn McCarthy
CEO and President, Pacific Clinics
Two employees checking analytics on a laptop and a phone.
Explore global insights on nonprofits and the impact of AI in our latest trends report

Keep up with the latest nonprofit trends, insights, and conversations

AI Sustainability Outlook
Guide

Learn how 10 Nonprofits are Building a Trusted Data Foundation for AI

Nonprofit IT Leaders: Securing Buy-In from Your C-Suite and Board
Guide

Nonprofit IT Leaders: Securing Buy-In from Your C-Suite and Board

Salesforce for Nonprofits FAQ

CRM is technology to manage a Nonprofit's relationships and interactions with stakeholders, from donors and program participants to volunteers and clients. Nonprofit CRM software improves relationship management by creating a 360-degree view of everyone, capturing their interactions with the organization.

CRM for Nonprofit eliminates the inefficiency of having data spread across multiple systems. With a Nonprofit CRM in place, organizations can collate necessary information under a single umbrella and deliver personalized experiences to all of their stakeholders on one, integrated platform.

Through the Power of Us Program any eligible nonprofit receives 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licenses. For additional licenses, Salesforce offers discounts to eligible Nonprofit. Nonprofit get the same functionality as other Salesforce customers at a lower cost.

There are several options available for nonprofits to get started with Salesforce solutions. The Power of Us Program gives eligible Nonprofit the first 10 subscriptions free. Visit our pricing page for more information.