Put Our 2024 Retail Predictions to Work
Our team tracked the trends and crunched the numbers — here’s what profitable growth looks like this year.
Everything you need to grow revenue and relationships in retail.
Our team tracked the trends and crunched the numbers — here’s what profitable growth looks like this year.
We surveyed 2,400 shoppers and 1,125 retail leaders to learn about consumer shopping trends.
Turn holiday shoppers into year-round customers.
See how 1.5+ billion consumers are shaping shopping trends — from holiday sprees to everyday needs. Stay up to date with the data and insights you need to power retail success now.
Use trusted real-time data and AI to engage loyal — and profitable — customers.
With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023.
Keep consumers happy and customers satisfied.
We surveyed 1,500 global decision makers to surface the trends and challenges shaping the consumer goods industry.
As the industry looks for a path to profitable growth, start by harnessing the power of your data.
Across marketing, sales, commerce, and service, AI removes the roadblocks that prevent efficiency.
See how retailers are growing revenue and relationships, by tailoring every shopper’s experience with the #1 AI CRM
Learn how one convenience chain creates unique, relevant customer experiences in real time.
Iconic sports and lifestyle brand scales new heights with greater personalization and automation.
Learn how Gucci makes every service experience luxurious with AI-powered replies.
Catch all the excitement , insights, and inspiration from our retail events and webinars.
According to Salesforce’s latest research on Generative AI, 20% of retailers are already realizing its benefits and another 30% are implementing it. Join top executives from the Retail AI Council and leaders from Salesforce to discuss the findings.
Join us as we discuss our retail predictions which focus on using your data to personalize and remove friction from the shopping journey to deliver an exceptional customer experience.
AI is reinventing data-driven marketing, commerce, and customer experiences. Now it’s your turn. Make data + AI your trusted superpower at Connections.
Follow guided learning paths and get hands-on to learn AI, data, and retail skills from anywhere.
Make sure your B2C Commerce storefront is ready for the next holiday shopping season.
Explore how Salesforce product integrations create a unified consumer experience.
Discover how to create data-driven shopping experiences with marketing intelligence.