Unlock growth and deepen customer relationships with Pro Suite — the all-in-one CRM with Slack, marketing, sales, service and commerce tools that scales with your business. Automate tasks, customise your CRM and connect conversations to your customer data to keep teams aligned and customers coming back.
Find new leads, win more deals and build long-lasting customer relationships with Pro Suite. Slack is included at no extra cost, so you can collaborate in real time right from your CRM. Customise and automate with ease and extend your capabilities with hundreds of apps on AppExchange, — all in a flexible suite designed to scale with you.
Connect with customers and prospects using ready-made, customisable email templates that align with your brand. With built-in analytics, you can also monitor performance and use insights to continually improve your content.
Segment your audiences based on their actions and behaviours, so you can send them personalised, relevant content. For example, create dynamic segments for leads who are most likely to buy or customers with open service cases. Segmentation Quick Filters also make it easy to automatically generate a segment in seconds using out-of-the-box filter criteria.
Engage contacts with the information they need, precisely when they need it, by crafting smarter, more strategic email nurtures. With Einstein Send Time Optimisation, you can make sure your emails are delivered and opened when customers are most engaged — driving higher revenue and improving your marketing ROI.
Built-in sales stages guide your team with suggested next steps, ensuring deals progress through your pipeline quickly. Combine stages with activities and tasks to manage the sales process efficiently and close deals faster.
Accelerate revenue growth and take your business one step further with advanced forecasting features to help you to predict sales revenue and gain insight into your sales performance. Increase pipeline visibility, gain insights into deals and opportunities and proactively identify trends or gaps to maintain momentum in your sales cycle.
Move deals forward faster with quoting capabilities built right into Pro Suite. Quote different combinations of products and quantities and add discounts as needed right from the opportunity to create and send accurate and timely quotes within minutes.
Bring real-time Slack conversations into Salesforce so teams can collaborate, update customer info and take action without switching tools. Save time by working together in channels tied to your CRM at no additional cost.
Help your customer service reps deliver better, more connected experiences by giving them a 360-degree view of customers — allowing them to look at past interactions, open cases, upcoming renewals and more. With this data at their fingertips, reps can quickly provide personalised experiences with every interaction.
Give customers the flexibility to create a case through their preferred channels, including web, email or chat. With live chat, you can also deliver personalised service experiences from your application or website to resolve cases faster and improve customer experience.
Close cases faster with omni-channel routeing to seamlessly route cases to the right agent based on skills, capacity and types of support — like billing, tech or orders. Plus, save agents time by running macros to complete repetitive tasks, such as updating case statuses and sending emails about common issues.
Create, customise and launch your digital shop front with low-code, drag-and-drop design tools. Follow along with the built-in guidance feature to get up and running and start growing your ecommerce business.
Optimise your ecommerce store by using simplified tools to manage products, pricing, buyers and more. Make data-driven decisions and increase revenue with performance insights from your dashboard.
Make transactions a streamlined, no-hassle experience anywhere — whether it’s through the optimised checkout on your shop front or with payment links in an email. Improve conversion faster while you focus on high-value activities.
Find the right suite for your business needs.
*Regional availability may apply.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Patrick Bégin, Business Development Officer, Nucliq Biologics Inc.
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Pro takes the complete CRM suite to the next level. It builds upon Starter Suite with even more marketing, sales, service and commerce tools in a single app. Pro helps you to manage your unique business processes with upgraded features, like customisation and automation, as well as additional apps that support your needs. Watch the demo video to see Pro features in action.
Starter is a ready-to-use CRM suite for businesses that want an out-of-the-box solution. Pro includes everything in Starter and adds on the ability to shape your business growth with customised apps, objects and automations. With Pro, you can customise your CRM to simplify workflows, streamline processes and improve efficiency. You can also use automation to reach peak productivity across your business. Check out the Starter and Pro feature comparison to explore the differences between each suite.
Pro gives you access to AppExchange, a marketplace for apps that help you to extend your CRM to external systems, applications and data sources. That way, when you’re ready to scale your CRM, you can seamlessly integrate your favourite apps and discover new ones.
Pro is available starting at $100 per user, per month and an annual contract is required. Read this data sheet to learn more about the features included in Pro.
That includes 2,000 emails per month in Pro. Plus, you can add on more as needed with the Marketing Email Sends Bundle for an additional 1,000 email sends for $10 per month.
Commerce functionality in Pro Suite are subject to transaction fees. Pricing is pay-as-you-go and rates vary by region and payment method. For example, credit card payments in the U.S. are 2.9% + $0.30 per transaction.
Simply sign up for your free 30-day trial. Then use the guided onboarding feature to get familiar with the platform. When you’re ready, purchase Pro hassle-free via self-checkout.
This page is provided for information purposes only and subject to change. Products may not be available in all markets. For product availability contact a sales representative.
