SALESFORCE FOR SMALL BUSINESS

Get on the road to faster sales and happier customers with the world’s #1 CRM.

With Salesforce Essentials, our new out-of-the-box solution for small business, you can:

 

Sell smarter and faster with built-in intelligence.

Provide stand out service for every customer.

Scale as you grow with a complete platform.

 
 

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START INSTANTLY

Get up and running in minutes with easy, out-of-the-box tools and support.

 

See all your customer info in one place.

Automatically pull data from your email, calendar, spreadsheets, multiple support channels, and more to get a single, 360° view of every customer and your whole business.

Never lose your way with help from in-app tutorials and guided setup.

Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. And become an Essentials pro with our easy in-app tutorials.

Get all the answers on Trailhead.

Trailhead is the fun way to learn all about CRM, sales, service, or any other topic—from easy overviews to in-depth, nitty-gritty details. 
 

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SELL SMARTER

Sell more at record speed with Sales Cloud Essentials — and leave data entry in the dust.

 

Sell faster with everything you need on one screen.

Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

Spend less time in spreadsheets and more time selling.

Track emails, calls, and meetings automatically with Einstein Activity Capture. Collect and sync key info right from your inbox.

Close deals fast — at the office or on the road.

With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app.
Ready to try Sales Cloud Essentials?
 

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DELIVER STAND-OUT SERVICE

Make every new customer a loyal one with Service Cloud Essentials.

 

Automatically connect multiple support channels.

Collect and organize all your support channels into a single view of your cases that's available from anywhere on any device.

Focus on more important issues when you put busywork on auto-pilot.

Automate repetitive tasks, route each question to the right agent, and allocate work based on individual availability and expertise.

Push growth into high gear with a complete view of every customer.

See all your customer details and critical apps on one screen. And because Service Cloud Essentials is built on the Salesforce Platform, sales and service effortlessly stay informed and connected.
Ready to try Service Cloud Essentials?
 

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SCALE AS YOU GROW

Start your journey on the CRM platform that grows with you.

 
 

Grab pre-built business apps and go.

Get tools, like esignatures and customer surveys, to boost team productivity and companywide growth. Find apps built specifically for small businesses on AppExchange, the world's largest business app marketplace. 

Customize with clicks, not code.

Create custom lists and views to track what's important to you. And save a view and see it anytime.

Build your business on a platform that grows with you.

Find, win, and keep customers. Connect and integrate all your business data. And get automatic product updates three times a year.   
 

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Pricing

Get powerful sales and service tools built and priced for small business.

 
 
Out-of-the-box CRM for up to 10 users.
20
user/month*
(billed annually)
Out-of-the-box service solution for up to 10 users.
20
user/month*
(billed annually)
 
 

Need more?

*All per user products require an annual contract.

**Source: Salesforce Customer Success Metrics Survey, conducted 2015-2017 among 7000+ customers randomly selected. Response sizes per question vary.

 

Start driving sales and building customer relationships.

Discover all the ways Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.