As a Salesforce consulting partner, you're at the center of the world's best agentic ecosystem and the difference between customers going live and customers actually changing how they operate. This hub gives you the strategy, positioning, and campaign resources to drive your customers' transformation at every stage of their journey.
Headless 360 brings together the Systems of Agency, Engagement, Work, and Context into one architecture — giving consulting partners everything needed to move customers from working agents to transformed businesses. Use this hub to position, sell, and deliver the Agentic Enterprise with the product information, technical resources, and campaign kits to drive outcomes that scale
Elevate what your practice can deliver. Headless 360 unbundles Salesforce into open APIs, MCP tools, and CLIs. Architect highly tailored, secure transformations by connecting Salesforce natively to OpenAI, Anthropic, Databricks, or Snowflake. Help clients build trusted agentic workflows inside their preferred stacks while keeping Salesforce governance built in.
Check out the resources below to get started with Headless 360:
This is a self-paced enablement guide to help partners drive customer success with Headless 360.
The System of Agency is the intelligence engine of Agentforce — where autonomous agents are designed, deployed, and governed. For you, this is your highest-value layer: the place where your implementation expertise, industry knowledge, and change management skills translate directly into transformational client outcomes.
Check out the resources below to get started with Agentforce:
The System of Engagement spans every channel — web, voice, messaging, and Slack — connecting customers and employees through seamless, AI-powered interactions. For consulting partners, this is where you bring the full Salesforce platform to life, designing journeys that differentiate your clients and deepen your relationship as a strategic advisor.
Check out the resources below to get started with Slack:
The System of Work is where Salesforce's core applications, automation, and business logic live. For consulting partners, this is a powerful accelerant. Your deep expertise in Sales, Service, Commerce, and Marketing Cloud now extends into the agentic world, helping clients modernize operations and automate work that was never automatable before.
Check out the resources below to get started with Customer 360:
Customers don't have a data problem, they have a context problem. The System of Context — powered by Data 360, MuleSoft, Informatica, and Tableau — creates a unified, real-time data foundation that makes every agent smarter and every recommendation more precise. Partners who can architect that trusted context layer become indispensable to every Agentforce deployment — and to their clients' long-term success. This is your opportunity to deliver the data strategy work that underpins every successful Agentforce deployment.
Check out the resources below to get started with Data 360:
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